Fyi,<br><br>
<p class="MsoNormal"><span style="font-size:14.0pt;line-height:115%">Cisco
Supervisor Desktop in IPCC hangs after Selecting Team:</span></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal">Issue:</b></p>
<p class="MsoNormal">Cisco Supervisor Desktop hangs and goes to a Not Responding
State after Selecting Team.</p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal">Version:</b></p>
<p class="MsoNormal">UCCX 8.0.2</p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal">Bug ID:</b></p>
<p class="MsoNormal">CSCsy58911</p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal">Solution:</b></p>
<p class="MsoNormal"><span style="mso-ascii-font-family:Calibri;mso-hansi-font-family:
Calibri;mso-bidi-font-family:Calibri;color:black">Once a user logs into CSD and
selects a team, the left panels briefly display information followed by CSD
crashing. The problem seems to be fixed if you restart the Desktop Service.</span></p>
<br>Regards,<br>Hashir Ahmed M<br><br><div class="gmail_quote">On Mon, Sep 5, 2011 at 9:48 PM, Matthew Loraditch <span dir="ltr"><<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal">Did a migration/upgrade last night, and now whenever the supervisor app is opened by anyone on any type of PC you can login but it just freezes up. Agent Application is fine?<u></u><u></u></p>
<p class="MsoNormal">Anyone seen this? I have applied the 2 Post SU1 fix packs for recording and such (albeit we don’t use those features). Everything else is working.<u></u><u></u></p>
<p class="MsoNormal">Will be opening a tac case shortly.<u></u><u></u></p>
<p class="MsoNormal">Thanks all!<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="color:black"><br>
1965 Greenspring Drive<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:black">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/" target="_blank"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
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