check out bug <span style="font-size:10.0pt;font-family:"Arial","sans-serif";
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">CSCto78441<br><br>sounds like your problem. I've bounced UCM versions and phone loads. the problem was tied to the handset.<br></span><br><div class="gmail_quote">
On Tue, Sep 6, 2011 at 12:20 PM, Jason Aarons (AM) <span dir="ltr"><<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal">CallManager 8.0.3a<u></u><u></u></p><p class="MsoNormal">SIP/PRI IOS Software MTP -15.1.3T<u></u><u></u></p><p class="MsoNormal">7962� SCCP 9.0.3S<u></u><u></u></p>
<p class="MsoNormal"><u></u>�<u></u></p><p class="MsoNormal">Small number of users are complaining that about once a day (usually first call of day) that on incoming calls their phone rings once, they pickup handset and don�t hear caller (dialtone).� The pstn caller dialing the 7962 says he hears fast busy after ringback.� Problem stops after first call of the day. If 7962 user makes outgoing call first call of day they don�t have any issues with first incoming call of day. �I have verified all calls are using the IOS Software MTP and QRT� Viewer also confirms.<u></u><u></u></p>
<p class="MsoNormal"><u></u>�<u></u></p><p class="MsoNormal">PSTN-PRI ------3945/SIP IOS Software MTP 151-3.T.bin--------SIP---------CallManager 8.0(3a)---------7962SCCP 9.0.3S<u></u><u></u></p><p class="MsoNormal"><u></u>�<u></u></p>
<p class="MsoNormal">I�m working on gathering ccmtraces via RTMT QRT Viewer.� I found a QRT Report reported by a user last week but the corresponding ccmtrace files had been overwritten (I was on holiday).<u></u><u></u></p>
<p class="MsoNormal"><u></u>�<u></u></p><p class="MsoNormal"><u></u>�<u></u></p></div></div><br>_______________________________________________<br>
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<br></blockquote></div><br>