I setup an internal extension (1615) to call an outside number. I set it up as a CTI Route Point.<br>Yet when I dial the extension, I get the famous "Your call cannot be completed as dialed".<br>Under CTI Route Point, I have the extension, then for Forward All, I have the number (prefaced with a 9, since we dial a 9 to get out). If I dial the outside number from my desk phone, it goes just fine (so say 95551212, it goes). If I dial the extension 1615, even though the forward all is set to 95551212, it won't go out. <br>
<br>Any ideas what I should be looking for??<br><br>Thanks.<br>