<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Sorry, I was referring more to after you've already installed all the necessary firmware files. If you have to go back and forth for some reason (like in this case) I'd rather simply download the termXXdefault.xml file and edit it and return it.<br><br><br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Nate VanMaren" <VanMarenNP@ldschurch.org><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Monday, September 12, 2011 5:08:15 PM<br><b>Subject: </b>RE: [cisco-voip] quick sanity check on factory reset<br><br>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Sure you can upload just the default file. But you have to grab the zip file firmware that you would use for CME, extract it and put it up there. Sometimes
it’s easier just to let it do its thing.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Nate</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<br>
<b>Sent:</b> Monday, September 12, 2011 3:00 PM<br>
<b>To:</b> Nate VanMaren<br>
<b>Cc:</b> Ed Leatherman; cisco-voip@puck.nether.net; Erick A. Wellnitz<br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">for some reason, i don't like the idea of having to install just to change the default file, i'd try to figure out a way to edit
the file manually so you can change it at will.....<br>
<br>
that's just me. ;)<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
</span></p>
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<hr id="zwchr" width="100%" align="center" size="2">
</span></div>
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From:
</span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Nate VanMaren" <<a href="mailto:VanMarenNP@ldschurch.org" target="_blank">VanMarenNP@ldschurch.org</a>><br>
<b>To: </b>"Erick A. Wellnitz" <<a href="mailto:erick.wellnitz@kattenlaw.com" target="_blank">erick.wellnitz@kattenlaw.com</a>>, "Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
<b>Cc: </b>"Ed Leatherman" <<a href="mailto:ealeatherman@gmail.com" target="_blank">ealeatherman@gmail.com</a>>,
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Sent: </b>Monday, September 12, 2011 3:57:36 PM<br>
<b>Subject: </b>RE: [cisco-voip] quick sanity check on factory reset<br>
<br>
<br>
</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I highly recommend making sure the last firmware you install on a cluster being one of the special bridge firmware. It makes it nice so you can reliably factory
reset phones with old code or new code.</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Just make sure you set the device defaults back to the “production firmware”</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Nate</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; padding: 3pt 0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> Wellnitz, Erick A.
<a href="mailto:[mailto:erick.wellnitz@kattenlaw.com]" target="_blank">[mailto:erick.wellnitz@kattenlaw.com]</a>
<br>
<b>Sent:</b> Monday, September 12, 2011 1:12 PM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> Nate VanMaren; Ed Leatherman; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] quick sanity check on factory reset</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Solution:</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Installed SCCP firmware 8.5(2) on all TFTP nodes</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Set firmware version in device defaults to the desired end-result firmware – in this case 9.0(3)</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Reboot phone previously factory reset</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Kind of a ‘clunky’ solution for those of us who have a stock of unopened phones with firmware version lower than 8.3(3). </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; padding: 3pt 0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> Lelio Fulgenzi
<a href="mailto:[mailto:lelio@uoguelph.ca]" target="_blank">[mailto:lelio@uoguelph.ca]</a>
<br>
<b>Sent:</b> Monday, September 12, 2011 1:53 PM<br>
<b>To:</b> Wellnitz, Erick A.<br>
<b>Cc:</b> Nate VanMaren; Ed Leatherman; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<div>
<p class="MsoNormal"><span style="color: black;">Please share the fix for the list archives.... ;)<br>
<br>
Sent from my iPhone</span></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="color: black;"><br>
On Sep 12, 2011, at 2:50 PM, "Wellnitz, Erick A." <<a href="mailto:erick.wellnitz@kattenlaw.com" target="_blank">erick.wellnitz@kattenlaw.com</a>> wrote:</span></p>
</div>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;">
<div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">This solved the problem.
</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Thanks for the input everyone. Sometimes it helps to think ‘out loud’.</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; padding: 3pt 0in 0in; border-color: -moz-use-text-color;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> Nate VanMaren
<a href="mailto:[mailto:VanMarenNP@ldschurch.org]" target="_blank">[mailto:VanMarenNP@ldschurch.org]</a>
<br>
<b>Sent:</b> Monday, September 12, 2011 11:04 AM<br>
<b>To:</b> Ed Leatherman; Wellnitz, Erick A.<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] quick sanity check on factory reset</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">If you factory reset, it does not get rid of the bridge requirement.
</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Install 8.5.2 firmware on to your system, but then change the device defaults back to 9.0.3. Your phones will get the firmware in the default loads file,
then register and get the database default load and all will be happy.</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Nate</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]" target="_blank">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b>Ed Leatherman<br>
<b>Sent:</b> Monday, September 12, 2011 9:49 AM<br>
<b>To:</b> Wellnitz, Erick A.<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="color: black;">Which version was the bridge to the newer signature files, I thought it was it 8.3.3? Only thing I can think of offhand is to be careful of that. I had someone do a factory reset on
a phone running older firmware and it would not load the default from our live CUCM tftp server (version 9.2.1ish). I had to get it upgraded from a separate TFTP to the bridge version - kinda surprised I thought the factory reset would have wiped everything
and caused it to accept any firmware.</span></p>
<div>
<p class="MsoNormal"><span style="color: black;">On Mon, Sep 12, 2011 at 10:33 AM, Wellnitz, Erick A. <<a href="mailto:erick.wellnitz@kattenlaw.com" target="_blank">erick.wellnitz@kattenlaw.com</a>> wrote:</span></p>
<div>
<div>
<p class="MsoNormal"><span style="color: black;">I’m doing a factory reset on a 7911 which has SCCP firmware 8.3(2) installed. My CUCM has 9.0(3) as the default.</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">This should factory reset without issue, correct?
</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 10pt; color: rgb(51, 51, 51);">ERICK A. WELLNITZ
</span></b><span style="font-size: 10pt; color: black;"><br>
</span><span style="font-size: 10pt; color: rgb(51, 51, 51);">Network Engineer</span><span style="font-size: 10pt; color: black;"><br>
</span><b><span style="font-size: 10pt; color: rgb(131, 166, 189);">Katten Muchin Rosenman LLP</span></b><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
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