<div>You are correct Unity 4.1 to Unity 7.0 with Exchange 2003</div>
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<div>Event Viewer does have entries Source CiscoUnity_ConvSub which states an unexpected error occured which resulted in failsafe conversation (messages unavailable) Technical details are GetPropObject returned [0x80043200] on line 1491 of file E:\views\CU7.0.1.28\un_Conv1\Scripted\ConvSub\MsgStack.cpp</div>
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<div class="gmail_quote">On Mon, Sep 12, 2011 at 1:46 PM, Jason Aarons (AM) <span dir="ltr"><<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">I’m confused on what product from to, but I’m guessing due to GSM you went Windows to Windows via COBRAS to replace old hardware?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">Sounds like Unity Unified Messaging 4.0 (with Exchange 20xx) 4.0 to Unity Unified Messaging 7.0 (with Exchange 20xx) <u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">Best practice is to upgrade to 4.2 then upgrade.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">Does the Windows Event Viewer log file provide some insight?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">Other than that have TAC use ADSI to view the AD attributes on accounts manually to compare working vs non-working.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">Jason Aarons<u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">Consultant<u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt">Dimension Data<u></u><u></u></span></p>
<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><a href="tel:904-338-3245" target="_blank" value="+19043383245">904-338-3245</a> mobile</span><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="COLOR: #1f497d; FONT-SIZE: 11pt"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Kevin Dunn<br>
<b>Sent:</b> Monday, September 12, 2011 2:26 PM<br><b>To:</b> Cisco Voice<br><b>Subject:</b> [cisco-voip] Unity 4 to Unity 7 COBRAS issue<u></u><u></u></span></p></div></div>
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<p class="MsoNormal"><u></u> <u></u></p>
<p style="MARGIN-BOTTOM: 12pt" class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">migrated users from 4 to 7 yesterday with COBRAS, ran Message Store Wizard and Permissions wizard.<u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">I see all users in the Global Subscriber Manager. However about half the users log in and get a "Messages are currently unavailable" after entering their password.<u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">I opened a TAC case, SQL Subscriber table shows the users who don't work reside in a different container than those who do. <u></u><u></u></p></div>
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<p class="MsoNormal">Those who work have a mailboxdn of<u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">cn=username, cn=Users, cn=Unity, cn=Recipients, ou=domain, ou=corporate<u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">Those who don't have a mailboxdn of <u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">cn=username, cn=Recipients, ou=domain, ou=corporate<u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">I should point out this is about 50% of our NONunified users. All unified users migrated correctly and all have the same mailboxdn entry as the NON working users.<u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">So Far TAC has had me run Mailbox Wizard, again, Permission wizard again, delete a sub I know who does nto work, import them with COBRAS, delete subscriber again and try importing with SA... I am still getting the same thing.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal">So a shout out to all those who have been here before....any ideas? At this point I am willing to try just about anything...including BULK DELETE and IMPORT again.<u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div>
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<p class="MsoNormal"> <u></u><u></u></p></div></div></div></div>
<p class="MsoNormal"><br><br><span style="COLOR: white">itevomcid</span> <u></u><u></u></p></div></div></blockquote></div><br>