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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Dennis Muchas Gracias!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>That did the trick.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I thought a Personal Directory Group could be setup via a directory.txt file (similar to the old AC) or another method, it appears to be manual method of drag/drop. Wish I could push it.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Heim [mailto:Dennis.Heim@cdw.com] <br><b>Sent:</b> Sunday, September 11, 2011 1:39 PM<br><b>To:</b> Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> RE: CUxAC (CallManager) 8.6.1.595<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Give this a shot;….<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>1) select options -> preferences<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>2) select display<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>3) Under “When making calls” uncheck the checkbox “Prompt if Presence Status is set”<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>10610 9<sup>th</sup> Place<br>Bellevue, WA 98004<br><br>317.569.4255 Single Number Reach<br>317.569.4201 Fax</span><span style='color:#1F497D'> <br><a href="mailto:dennis.heim@cdw.com"><span style='font-size:10.0pt'>dennis.heim@cdw.com</span></a></span><u><span style='color:blue'><br></span></u><span style='color:#1F497D'><a href="http://www.cdw.com/content/solutions/unified-communications/">cdw.com/content/solutions/unified-communications/</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> <a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a> <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> Sunday, September 11, 2011 5:26 AM<br><b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> [cisco-voip] CUxAC (CallManager) 8.6.1.595<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We run CUPS 8.5 for a about a dozen users, vast majority don’t use it.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We upgraded CUEAC to 8.6.1.595 over the weekend, and I didn’t ask the receptionist before she left on Friday is she views Presence information in the Attendant Console.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>During testing I’m noticing that when you Answer then Drag a call to a Offline (Presence) contact you get a Pop-Up “The person you are trying to call has a presence status set” then gives them some choices at the bottom for Consult, Direct Transfer, etc. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there a way to enable Presence in Attendant Conosole 8.6.1.595 that dragging to Contact just does a Direct Transfer without the dialog/pop-up box? <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Jason Aarons<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Consultant<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Dimension Data<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>904-338-3245 mobile<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></span></p></div></body></html>