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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m confused on what product from to, but I’m guessing due to GSM you went Windows to Windows via COBRAS to replace old hardware?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Sounds like Unity Unified Messaging 4.0 (with Exchange 20xx) 4.0 to Unity Unified Messaging 7.0 (with Exchange 20xx) <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best practice is to upgrade to 4.2 then upgrade.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Does the Windows Event Viewer log file provide some insight?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Other than that have TAC use ADSI to view the AD attributes on accounts manually to compare working vs non-working.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jason Aarons<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Consultant<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dimension Data<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>904-338-3245 mobile</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Kevin Dunn<br><b>Sent:</b> Monday, September 12, 2011 2:26 PM<br><b>To:</b> Cisco Voice<br><b>Subject:</b> [cisco-voip] Unity 4 to Unity 7 COBRAS issue<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>migrated users from 4 to 7 yesterday with COBRAS, ran Message Store Wizard and Permissions wizard.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I see all users in the Global Subscriber Manager. However about half the users log in and get a "Messages are currently unavailable" after entering their password.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I opened a TAC case, SQL Subscriber table shows the users who don't work reside in a different container than those who do. <o:p></o:p></p></div><div><p class=MsoNormal>Those who work have a mailboxdn of<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>cn=username, cn=Users, cn=Unity, cn=Recipients, ou=domain, ou=corporate<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Those who don't have a mailboxdn of <o:p></o:p></p></div><div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>cn=username, cn=Recipients, ou=domain, ou=corporate<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I should point out this is about 50% of our NONunified users. All unified users migrated correctly and all have the same mailboxdn entry as the NON working users.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>So Far TAC has had me run Mailbox Wizard, again, Permission wizard again, delete a sub I know who does nto work, import them with COBRAS, delete subscriber again and try importing with SA... I am still getting the same thing.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>So a shout out to all those who have been here before....any ideas? At this point I am willing to try just about anything...including BULK DELETE and IMPORT again.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div></div><p class=MsoNormal><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></body></html>