<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle24
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle25
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It can work for a remote phone if you change the DHCP server’s option 150, instead of manually changing tftp settings on the phone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Wellnitz, Erick A.<br>
<b>Sent:</b> Monday, September 12, 2011 10:19 AM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Not going to work for a remote phone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">And not going to work for these phones which can’t access the settings any longer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Lelio Fulgenzi
<a href="mailto:[mailto:lelio@uoguelph.ca]">[mailto:lelio@uoguelph.ca]</a> <br>
<b>Sent:</b> Monday, September 12, 2011 11:14 AM<br>
<b>To:</b> Wellnitz, Erick A.<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; Ed Leatherman<br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">ok. perhaps the factory default treats an incompatible firmware on the phone differently and requires at minimum the loading of whatever
the default firmware is.<br>
<br>
as Ed stated, it's pretty easy to get around this by using a local TFTP server. i use pumpkin. a local L3 switch with DHCP server and ip helper address set to the laptop running TFTP server should work well.
<br>
<br>
if your network doesn't filter TFTP, you can simply set an alternate TFTP server on the phone to point to the laptop.<br>
<br>
the laptop with TFTP must have the appropriate files loaded however. takes a bit of time to work out, but once setup, you have it for future requirements.<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">From:
</span></b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">"Erick A. Wellnitz" <<a href="mailto:erick.wellnitz@kattenlaw.com">erick.wellnitz@kattenlaw.com</a>><br>
<b>To: </b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
<b>Cc: </b><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>, "Ed Leatherman" <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br>
<b>Sent: </b>Monday, September 12, 2011 12:04:40 PM<br>
<b>Subject: </b>RE: [cisco-voip] quick sanity check on factory reset<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">They keep on showing the Cisco logo and doing nothing. Can’t press any buttons it just stops working.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I got the auth failed once. Now when I try again it says it’s upgrading term06.default then the cisco logo and kaput.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sending traces off to TAC now.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:-moz-use-text-color -moz-use-text-color">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> Lelio Fulgenzi
<a href="mailto:[mailto:lelio@uoguelph.ca]">[mailto:lelio@uoguelph.ca]</a> <br>
<b>Sent:</b> Monday, September 12, 2011 10:58 AM<br>
<b>To:</b> Wellnitz, Erick A.<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; Ed Leatherman<br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset</span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">The phones may not be able to upgrade without the bridge software loaded first, but this shouldn't brick them. They should just continue
using the old firmware. That has been my experience. Weird.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)</span><span style="color:black"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">From:
</span></b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">"Erick A. Wellnitz" <<a href="mailto:erick.wellnitz@kattenlaw.com">erick.wellnitz@kattenlaw.com</a>><br>
<b>To: </b>"Ed Leatherman" <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br>
<b>Cc: </b><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Sent: </b>Monday, September 12, 2011 11:52:47 AM<br>
<b>Subject: </b>Re: [cisco-voip] quick sanity check on factory reset</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">That’s kind of the line of thought I was having.
</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The phones have addresses in the scope and were registered at one time. Trying the factory reset from 8.3(2) to 9.0(3) in order to avoid the ‘bridge’ firmware
upgrade. Not a big deal for the new ones we ordered but we have a handful which are 3+ years old and never taken out of the box.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> Ed Leatherman
<a href="mailto:[mailto:ealeatherman@gmail.com]">[mailto:ealeatherman@gmail.com]</a>
<br>
<b>Sent:</b> Monday, September 12, 2011 10:49 AM<br>
<b>To:</b> Wellnitz, Erick A.<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black">Which version was the bridge to the newer signature files, I thought it was it 8.3.3? Only thing I can think of offhand is to be careful of that. I had someone do a factory reset on
a phone running older firmware and it would not load the default from our live CUCM tftp server (version 9.2.1ish). I had to get it upgraded from a separate TFTP to the bridge version - kinda surprised I thought the factory reset would have wiped everything
and caused it to accept any firmware.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:black">On Mon, Sep 12, 2011 at 10:33 AM, Wellnitz, Erick A. <<a href="mailto:erick.wellnitz@kattenlaw.com" target="_blank">erick.wellnitz@kattenlaw.com</a>> wrote:<o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="color:black">I’m doing a factory reset on a 7911 which has SCCP firmware 8.3(2) installed. My CUCM has 9.0(3) as the default.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">This should factory reset without issue, correct?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;color:#333333">ERICK A. WELLNITZ
</span></b><span style="font-size:10.0pt;color:black"><br>
</span><span style="font-size:10.0pt;color:#333333">Network Engineer</span><span style="font-size:10.0pt;color:black"><br>
</span><b><span style="font-size:10.0pt;color:#83A6BD">Katten Muchin Rosenman LLP</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
</div>
</div>
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="background:white;padding:.75pt .75pt .75pt .75pt;background-position-x:0%;background-position-y:0%;background-attachment:scroll">
<pre><span style="color:black">===========================================================</span><o:p></o:p></pre>
<pre><span style="color:black">CIRCULAR 230 DISCLOSURE: Pursuant to Regulations Governing Practice Before the Internal Revenue</span><o:p></o:p></pre>
<pre><span style="color:black">Service, any tax advice contained herein is not intended or written to be used and cannot be used</span><o:p></o:p></pre>
<pre><span style="color:black">by a taxpayer for the purpose of avoiding tax penalties that may be imposed on the taxpayer.</span><o:p></o:p></pre>
<pre><span style="color:black">===========================================================</span><o:p></o:p></pre>
<pre><span style="color:black">CONFIDENTIALITY NOTICE:</span><o:p></o:p></pre>
<pre><span style="color:black">This electronic mail message and any attached files contain information intended for the exclusive</span><o:p></o:p></pre>
<pre><span style="color:black">use of the individual or entity to whom it is addressed and may contain information that is</span><o:p></o:p></pre>
<pre><span style="color:black">proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you</span><o:p></o:p></pre>
<pre><span style="color:black">are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or </span><o:p></o:p></pre>
<pre><span style="color:black">distribution of this information may be subject to legal restriction or sanction. Please notify</span><o:p></o:p></pre>
<pre><span style="color:black">the sender, by electronic mail or telephone, of any unintended recipients and delete the original </span><o:p></o:p></pre>
<pre><span style="color:black">message without making any copies.</span><o:p></o:p></pre>
<pre><span style="color:black">===========================================================</span><o:p></o:p></pre>
<pre><span style="color:black">NOTIFICATION: Katten Muchin Rosenman LLP is an Illinois limited liability partnership that has</span><o:p></o:p></pre>
<pre><span style="color:black">elected to be governed by the Illinois Uniform Partnership Act (1997).</span><o:p></o:p></pre>
<pre><span style="color:black">===========================================================</span><o:p></o:p></pre>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black"><br>
<br clear="all">
<br>
-- <br>
Ed Leatherman<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
</div>
<DIV>
<p class=MsoNormal><span style='font-size:7.0pt';font-family:'"Helvetica","Tahoma","Arial","sans-serif"'><font color="#666666"><br><br> NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.</span><o:p></o:p></span></p><BR>
</DIV></body>
</html>