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<p class="MsoNormal"><span style="color:#1F497D">I was just double checking because I have two bricked 7911s (one from a site and one from me testing). Packet captures show the phone getting DHCP but no tftp traffic. I know the DHCP scope is correct because
my desk phone is using that same scope without issue.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have a TAC case open <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<br>
<b>Sent:</b> Monday, September 12, 2011 9:55 AM<br>
<b>To:</b> Wellnitz, Erick A.<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] quick sanity check on factory reset<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">We covered this earlier in a fairly interesting thread, I think it boiled down to this: Whatever was the last firmware loaded on
the TFTP server will be the load that the phone will try to load after a factory default reset.<br>
<br>
If you are "testing" a new SIP load and that was the last firmware you loaded, a factory reset will force the phone to load a SIP load.<br>
<br>
If you are "testing" a new SCCP load, don't like it, then revert the default firmware load to what you had before, when you perform a factory reset, it will load the newer SCCP firmware first, then load the default SCCP firmware, so basically doing the upgrade
twice.<br>
<br>
It all depends on the termXXdefault.xml or something like that.<br>
<br>
I believe you can download/edit/upload them as required so you don't have to fool around with installing firmware files.<br>
<br>
I'm sure others will correct me, but I'm pretty sure this is the dealio.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">From:
</span></b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">"Erick A. Wellnitz" <erick.wellnitz@kattenlaw.com><br>
<b>To: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Monday, September 12, 2011 10:33:56 AM<br>
<b>Subject: </b>[cisco-voip] quick sanity check on factory reset<br>
<br>
<br>
</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">I’m doing a factory reset on a 7911 which has SCCP firmware 8.3(2) installed. My CUCM has 9.0(3) as the default.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">This should factory reset without issue, correct?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">ERICK A. WELLNITZ
</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">Network Engineer</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><br>
</span><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#83A6BD">Katten Muchin Rosenman LLP</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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