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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>CUEAC - Attendant Console showing all Phone Status with red X or cross<o:p></o:p></p><p class=MsoNormal>CUCM 8.5(1)SU1<o:p></o:p></p><p class=MsoNormal>CUEAC 8.6.1.9<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Phone Presence icon shows Red X over all the phones<o:p></o:p></p><p class=MsoNormal>4 digit dialing, LDAP ipPhone field = 4-digit (checked AD Users and Computers matches CCMAdmin match AC)<o:p></o:p></p><p class=MsoNormal>CUCM users synced from AD/LDAP<o:p></o:p></p><p class=MsoNormal>CallManager User Management > End User shows 4 digit, phones have same 4 digit number<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>In the Attendant Console client the users Phone Status icon all showed a red X or cross (attachment). The CUPS Presence Icon is working we just have a handful that use CUPC.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Same problem but all my DNs are 4 digit and match ipphone field, etc.<o:p></o:p></p><p class=MsoNormal>https://supportforums.cisco.com/thread/2036708<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Jason Aarons<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Consultant<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Dimension Data<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>904-338-3245 mobile</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>