<html dir="ltr">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style id="owaParaStyle">P {
MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px
}
</style>
</head>
<body fPStyle="1" ocsi="0">
<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">
<p>Nuts! SmartNet 8x5xNBD MSRP is $8 for most if not all handsets and given ordering time you can probably have a replacement phone in 2 or 3 days at most</p>
<div>
<p> </p>
<div style="FONT-FAMILY: Tahoma; FONT-SIZE: 13px">
<div><font size="2" face="Tahoma">
<p class="style2"><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #244061; FONT-SIZE: 11pt"><strong>Matthew Loraditch, CCVP, CCNA, CCDA</strong><br>
1965 Greenspring Drive</span></p>
<p class="style2"><span style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #244061; FONT-SIZE: 11pt"><font size="2" face="calibri">Timonium, MD 21093</font><br>
<a tabindex="0" href="mailto:support@heliontechnologies.com" target=""><span style="COLOR: #244061">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a tabindex="0" href="http://www.heliontechnologies.com" target="_blank">
<span style="COLOR: #244061">www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a tabindex="0" href="mailto:support@heliontechnologies.com" target="">
<span style="COLOR: #244061">support@heliontechnologies.com</span></a> for fast assistance!
</span></p>
</font></div>
</div>
</div>
<div style="FONT-FAMILY: Times New Roman; COLOR: #000000; FONT-SIZE: 16px">
<hr tabindex="-1">
<div style="DIRECTION: ltr" id="divRpF140450"><font color="#000000" size="2" face="Tahoma"><b>From:</b> cisco-voip-bounces@puck.nether.net [cisco-voip-bounces@puck.nether.net] on behalf of Mike King [me@mpking.com]<br>
<b>Sent:</b> Friday, September 16, 2011 10:08 PM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Cisco 7962 Hookswitch<br>
</font><br>
</div>
<div></div>
<div>
<p>I think it was 80 bucks lady time I checked.</p>
<div class="gmail_quote">On Sep 16, 2011 9:36 PM, "Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br type="attribution">
> How much do they charge to fix a phone? List price for a SmartNet contract on a phone is fairly cheap, add whatever your discount is and I can imagine that putting phones on contract become a viable alternative.
<br>
> <br>
> Sent from my iPhone<br>
> <br>
> On Sep 16, 2011, at 5:33 PM, Mike King <<a href="mailto:me@mpking.com" target="_blank">me@mpking.com</a>> wrote:<br>
> <br>
>> I used Telesource for years repairing Nortel set's,<br>
>> <br>
>> I see they list Cisco phones now:<br>
>> <br>
>> <a href="http://www.telesourcenet.com/" target="_blank">http://www.telesourcenet.com/</a><br>
>> <br>
>> <br>
>> <br>
>> On Fri, Sep 16, 2011 at 11:11 AM, Nate VanMaren <<a href="mailto:VanMarenNP@ldschurch.org" target="_blank">VanMarenNP@ldschurch.org</a>> wrote:<br>
>> The optical hook switches in my experience just fail, whereas the old 7960 hookswitches would be intermittent. Your experience seems to be congruent with mine.<br>
>> <br>
>> <br>
>> <br>
>> I have never tried to repair an optical hook switch. We would just RMA the phone; but we need to do something different now. Anyone know any good service options for the Cisco phones?<br>
>> <br>
>> <br>
>> <br>
>> -Nate<br>
>> <br>
>> <br>
>> <br>
>> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Lelio Fulgenzi<br>
>> Sent: Thursday, September 15, 2011 7:08 PM<br>
>> To: Matthew Ballard<br>
>> Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
>> Subject: Re: [cisco-voip] Cisco 7962 Hookswitch<br>
>> <br>
>> <br>
>> <br>
>> Please, for the love of all that is holy, don't tell me the 7942s have hookswitch problems. We have so many hookswitch issues with the 7940s we can't keep up.
<br>
>> <br>
>> Sent from my iPhone<br>
>> <br>
>> <br>
>> On Sep 15, 2011, at 8:34 PM, "Matthew Ballard" <<a href="mailto:mballard@otis.edu" target="_blank">mballard@otis.edu</a>> wrote:<br>
>> <br>
>> I found threads talking about earlier models, and that the 7962 switched to a optical hookswitch, but nothing about fixing one.<br>
>> <br>
>> <br>
>> <br>
>> I have a couple of 7962s where the hookswitch has stopped working. I pulled one of them apart and didn’t find anything wrong with it visually, but after putting it back together it still isn’t working. Has anyone else encountered this issue, and perhaps
found a fix?<br>
>> <br>
>> <br>
>> <br>
>> Thank You,<br>
>> <br>
>> Matthew Ballard<br>
>> <br>
>> Network Manager<br>
>> <br>
>> Otis College of Art and Design<br>
>> <br>
>> <a href="mailto:mballard@otis.edu" target="_blank">mballard@otis.edu</a><br>
>> <br>
>> _______________________________________________<br>
>> cisco-voip mailing list<br>
>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
>> <br>
>> <br>
>> <br>
>> NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact
the sender by reply email and destroy all copies of the original message.<br>
>> <br>
>> <br>
>> <br>
>> _______________________________________________<br>
>> cisco-voip mailing list<br>
>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
>> <br>
>> <br>
</div>
</div>
</div>
</div>
</body>
</html>