<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">It has been my experience NOT to use a mission critical line tied to a telco hunt group for Two totally different groups of people.</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Patient care / Doctors answsering se<VAR id=yui-ie-cursor></VAR>rvice for after hours is a must.</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Either have Telco break this line from the Hunt group or pick a new Trunk for after hours family calling without hitting the AA.</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">RG</SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr readonly="true" contenteditable="false"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Ben Story <ben.story@gmail.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Adam Frankel (afrankel) <afrankel@cisco.com><BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B> "Norton, Mike" <mikenorton@pwsd76.ab.ca>; "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, September 20, 2011 4:08 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] CUCME/CUUE "Private Line"<BR></FONT><BR>
<DIV id=yiv512805397>I would, but they need to have after hours emergency calls routed to the doctor's answering service. <BR><BR>
<DIV class=yiv512805397gmail_quote>On Tue, Sep 20, 2011 at 2:56 PM, Adam Frankel (afrankel) <SPAN dir=ltr><<A href="mailto:afrankel@cisco.com" rel=nofollow target=_blank ymailto="mailto:afrankel@cisco.com">afrankel@cisco.com</A>></SPAN> wrote:<BR>
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<DIV style="FONT-FAMILY: Arial; FONT-SIZE: 13px"><FONT face=Arial>Why not use ToD Routing in CUCM to bypass the AA during off hours?</FONT><BR><FONT color=#888888><PRE>Adam </PRE></FONT>
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<DIV class=yiv512805397h5><BR><SPAN style="COLOR: rgb(0,0,0)"><BR>------------Original Message--------------<BR>From: Ben Story <A href="mailto:ben.story@gmail.com" rel=nofollow target=_blank ymailto="mailto:ben.story@gmail.com"><ben.story@gmail.com></A><BR>Sent: Tue, Sep 20, 2011 2:13:38 Pm<BR>To: Norton, Mike <A href="mailto:mikenorton@pwsd76.ab.ca" rel=nofollow target=_blank ymailto="mailto:mikenorton@pwsd76.ab.ca"><mikenorton@pwsd76.ab.ca></A><BR>CC: <A href="mailto:cisco-voip@puck.nether.net" rel=nofollow target=_blank ymailto="mailto:cisco-voip@puck.nether.net">"cisco-voip@puck.nether.net"</A> <A href="mailto:cisco-voip@puck.nether.net" rel=nofollow target=_blank ymailto="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></A><BR>Subject: Re: [cisco-voip] CUCME/CUUE "Private Line"<BR></SPAN>
<BLOCKQUOTE style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: serif; MARGIN-LEFT: 0px; BORDER-TOP: medium none; MARGIN-RIGHT: 0px; BORDER-RIGHT: medium none" type="cite"><SPAN style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial, sans-serif; FONT-SIZE: 13px">Ok they want to avoid the auto attendant when it would block calls (off hours). Sorry, my previous statement was misleading/wrong/confusing.</SPAN><BR><BR>
<DIV class=yiv512805397gmail_quote>On Tue, Sep 20, 2011 at 1:11 PM, Norton, Mike <SPAN dir=ltr><<A href="mailto:mikenorton@pwsd76.ab.ca" rel=nofollow target=_blank ymailto="mailto:mikenorton@pwsd76.ab.ca">mikenorton@pwsd76.ab.ca</A>></SPAN> wrote:<BR>
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<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">I’m confused. Isn’t “not having call handling for that line” exactly what they’re asking for? So why would it upset them? You said “the idea is that they gave its number to their family to call in so that they could <B>avoid the auto attendant and/or after hours handling</B>.”</SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt"> </SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">????</SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt"> </SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">-- </SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">Mike Norton</SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">I.T. Support</SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">Peace Wapiti School Division No. 76</SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">Helpdesk: <A rel=nofollow>780-831-3080</A></SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt">Direct: <A rel=nofollow>780-831-3076</A></SPAN></div>
<div class=yiv512805397MsoNormal><SPAN style="COLOR: rgb(31,73,125); FONT-SIZE: 11pt"> </SPAN></div>
<div class=yiv512805397MsoNormal><B><SPAN style="FONT-SIZE: 10pt" lang=EN-US>From:</SPAN></B><SPAN style="FONT-SIZE: 10pt" lang=EN-US> <A href="mailto:cisco-voip-bounces@puck.nether.net" rel=nofollow target=_blank ymailto="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A> [mailto:<A href="mailto:cisco-voip-bounces@puck.nether.net" rel=nofollow target=_blank ymailto="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>] <B>On Behalf Of </B>Ben Story<BR><B>Sent:</B> September-20-11 12:03 PM<BR><B>To:</B> Ryan Ratliff<BR><B>Cc:</B> <A href="mailto:cisco-voip@puck.nether.net" rel=nofollow target=_blank ymailto="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B>Subject:</B> Re: [cisco-voip] CUCME/CUUE "Private Line"</SPAN></div>
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<div class=yiv512805397MsoNormal> </div>
<div style="MARGIN-BOTTOM: 12pt" class=yiv512805397MsoNormal>Well we could, but then we either have to buy another 1FB from the phone company to keep the proper number of lines in the trunk group for normal calls or we don't have call handling for that line which makes the office staff upset. I'm in a catch-22.</div>
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<div class=yiv512805397MsoNormal>On Tue, Sep 20, 2011 at 12:55 PM, Ryan Ratliff <<A href="mailto:rratliff@cisco.com" rel=nofollow target=_blank ymailto="mailto:rratliff@cisco.com">rratliff@cisco.com</A>> wrote:</div>
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<div class=yiv512805397MsoNormal>I don't think you'll have much luck trying to customize the AA script like that.</div>
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<div class=yiv512805397MsoNormal> </div></DIV>
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<div class=yiv512805397MsoNormal>Why not just let calls on that port bypass the AA entirely? </div></DIV>
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<div class=yiv512805397MsoNormal> </div>
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<div class=yiv512805397MsoNormal><SPAN style="COLOR: black; FONT-SIZE: 13.5pt">-Ryan</SPAN></div></DIV></DIV>
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<div class=yiv512805397MsoNormal>On Sep 20, 2011, at 11:24 AM, Ben Story wrote:</div></DIV>
<div class=yiv512805397MsoNormal><BR>I have a doctor's office that we have recently converted from a Norstar key system to CUCME 8.5. The staff had a "private line" that was actually part of their hunt group from the phone company. The idea is that they gave it's number to their family to call in so that they could avoid the auto attendant and/or after hours handling. Does anyone know of a way (without altering the inbound caller-id) to have the auto attendant treat one FXO port differently than the others in a CUE script?<BR clear=all></div>
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<div class=yiv512805397MsoNormal> </div></DIV>
<div class=yiv512805397MsoNormal>-- <BR>--<BR>Ben Story <BR>CCSP, CCNA, CCNA Wireless, CCDA<BR><A href="mailto:ben.story@gmail.com" rel=nofollow target=_blank ymailto="mailto:ben.story@gmail.com">ben.story@gmail.com</A><BR><BR>"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln</div>
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<div class=yiv512805397MsoNormal> </div></DIV>
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<div class=yiv512805397MsoNormal>Notice: If you are receiving this e-mail, I either sent it to you on purpose or</div></DIV>
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<div class=yiv512805397MsoNormal>accidentally. I don't believe that this e-mail is confidential as it could be</div></DIV>
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<div class=yiv512805397MsoNormal>intercepted at multiple points. If you want to communicate with me</div></DIV>
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<div class=yiv512805397MsoNormal>securely, please use encryption or other secure means. Thank you for</div></DIV>
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<div class=yiv512805397MsoNormal>reading my protest about e-mail disclaimers.</div></DIV>
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<div class=yiv512805397MsoNormal>_______________________________________________<BR>cisco-voip mailing list<BR><A href="mailto:cisco-voip@puck.nether.net" rel=nofollow target=_blank ymailto="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A href="https://puck.nether.net/mailman/listinfo/cisco-voip" rel=nofollow target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A></div></DIV>
<div class=yiv512805397MsoNormal> </div></DIV></DIV></DIV>
<div class=yiv512805397MsoNormal><BR><BR clear=all></div>
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<div class=yiv512805397MsoNormal> </div></DIV>
<div class=yiv512805397MsoNormal>-- <BR>--<BR>Ben Story <BR>CCSP, CCNA, CCNA Wireless, CCDA<BR><A href="mailto:ben.story@gmail.com" rel=nofollow target=_blank ymailto="mailto:ben.story@gmail.com">ben.story@gmail.com</A><BR><BR>"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln</div>
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<div class=yiv512805397MsoNormal> </div></DIV>
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<div class=yiv512805397MsoNormal>Notice: If you are receiving this e-mail, I either sent it to you on purpose or</div></DIV>
<DIV>
<div class=yiv512805397MsoNormal>accidentally. I don't believe that this e-mail is confidential as it could be</div></DIV>
<DIV>
<div class=yiv512805397MsoNormal>intercepted at multiple points. If you want to communicate with me</div></DIV>
<DIV>
<div class=yiv512805397MsoNormal>securely, please use encryption or other secure means. Thank you for</div></DIV>
<DIV>
<div class=yiv512805397MsoNormal>reading my protest about e-mail disclaimers.</div></DIV>
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<div class=yiv512805397MsoNormal> </div></DIV></DIV></DIV></DIV></BLOCKQUOTE></DIV><BR><BR clear=all>
<DIV><BR></DIV>-- <BR>--<BR>Ben Story <BR>CCSP, CCNA, CCNA Wireless, CCDA<BR><A href="mailto:ben.story@gmail.com" rel=nofollow target=_blank ymailto="mailto:ben.story@gmail.com">ben.story@gmail.com</A><BR><BR>"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln
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<DIV>---------------------------------------------------------------------------------------------------------</DIV>
<DIV>Notice: If you are receiving this e-mail, I either sent it to you on purpose or</DIV>
<DIV>accidentally. I don't believe that this e-mail is confidential as it could be</DIV>
<DIV>intercepted at multiple points. If you want to communicate with me</DIV>
<DIV>securely, please use encryption or other secure means. Thank you for</DIV>
<DIV>reading my protest about e-mail disclaimers.</DIV>
<DIV>---------------------------------------------------------------------------------------------------------</DIV><BR><PRE><FIELDSET></FIELDSET>
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</PRE></BLOCKQUOTE><BR></DIV></DIV></DIV></DIV></BLOCKQUOTE></DIV><BR><BR clear=all>
<DIV><BR></DIV>-- <BR>--<BR>Ben Story <BR>CCSP, CCNA, CCNA Wireless, CCDA<BR><A href="mailto:ben.story@gmail.com" rel=nofollow target=_blank ymailto="mailto:ben.story@gmail.com">ben.story@gmail.com</A><BR><BR>"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln
<DIV><BR></DIV>
<DIV>---------------------------------------------------------------------------------------------------------</DIV>
<DIV>Notice: If you are receiving this e-mail, I either sent it to you on purpose or</DIV>
<DIV>accidentally. I don't believe that this e-mail is confidential as it could be</DIV>
<DIV>intercepted at multiple points. If you want to communicate with me</DIV>
<DIV>securely, please use encryption or other secure means. Thank you for</DIV>
<DIV>reading my protest about e-mail disclaimers.</DIV>
<DIV>---------------------------------------------------------------------------------------------------------</DIV><BR></DIV><BR>_______________________________________________<BR>cisco-voip mailing list<BR><A href="mailto:cisco-voip@puck.nether.net" ymailto="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A href="https://puck.nether.net/mailman/listinfo/cisco-voip" target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR><BR><BR></DIV></DIV></div></body></html>