<span class="Apple-style-span" style="font-family: arial, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); ">Ok they want to avoid the auto attendant when it would block calls (off hours). Sorry, my previous statement was misleading/wrong/confusing.</span><br>
<br><div class="gmail_quote">On Tue, Sep 20, 2011 at 1:11 PM, Norton, Mike <span dir="ltr"><<a href="mailto:mikenorton@pwsd76.ab.ca">mikenorton@pwsd76.ab.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I’m confused. Isn’t “not having call handling for that line” exactly what they’re asking for? So why would it upset them? You said “the idea is that they gave
its number to their family to call in so that they could <b>avoid the auto attendant and/or after hours handling</b>.”<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">????<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">--
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Mike Norton<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I.T. Support<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Peace Wapiti School Division No. 76<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Helpdesk: <a href="tel:780-831-3080" value="+17808313080" target="_blank">780-831-3080</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Direct: <a href="tel:780-831-3076" value="+17808313076" target="_blank">780-831-3076</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ben Story<br>
<b>Sent:</b> September-20-11 12:03 PM<br>
<b>To:</b> Ryan Ratliff<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CUCME/CUUE "Private Line"<u></u><u></u></span></p><div><div></div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Well we could, but then we either have to buy another 1FB from the phone company to keep the proper number of lines in the trunk group for normal calls or we don't have call handling for that line which makes
the office staff upset. I'm in a catch-22.<u></u><u></u></p>
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<p class="MsoNormal">On Tue, Sep 20, 2011 at 12:55 PM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">I don't think you'll have much luck trying to customize the AA script like that.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Why not just let calls on that port bypass the AA entirely? <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;color:black">-Ryan<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Sep 20, 2011, at 11:24 AM, Ben Story wrote:<u></u><u></u></p>
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<p class="MsoNormal"><br>
I have a doctor's office that we have recently converted from a Norstar key system to CUCME 8.5. The staff had a "private line" that was actually part of their hunt group from the phone company. The idea is that they gave it's number to their family to call
in so that they could avoid the auto attendant and/or after hours handling. Does anyone know of a way (without altering the inbound caller-id) to have the auto attendant treat one FXO port differently than the others in a CUE script?<br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <br>
--<br>
Ben Story <br>
CCSP, CCNA, CCNA Wireless, CCDA<br>
<a href="mailto:ben.story@gmail.com" target="_blank">ben.story@gmail.com</a><br>
<br>
"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Notice: If you are receiving this e-mail, I either sent it to you on purpose or<u></u><u></u></p>
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<p class="MsoNormal">accidentally. I don't believe that this e-mail is confidential as it could be<u></u><u></u></p>
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<p class="MsoNormal">intercepted at multiple points. If you want to communicate with me<u></u><u></u></p>
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<p class="MsoNormal">securely, please use encryption or other secure means. Thank you for<u></u><u></u></p>
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<p class="MsoNormal">reading my protest about e-mail disclaimers.<u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><br>
<br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <br>
--<br>
Ben Story <br>
CCSP, CCNA, CCNA Wireless, CCDA<br>
<a href="mailto:ben.story@gmail.com" target="_blank">ben.story@gmail.com</a><br>
<br>
"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">---------------------------------------------------------------------------------------------------------<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Notice: If you are receiving this e-mail, I either sent it to you on purpose or<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">accidentally. I don't believe that this e-mail is confidential as it could be<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">intercepted at multiple points. If you want to communicate with me<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">securely, please use encryption or other secure means. Thank you for<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">reading my protest about e-mail disclaimers.<u></u><u></u></p>
</div>
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<p class="MsoNormal">---------------------------------------------------------------------------------------------------------<u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div></div></div>
</div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br>--<br>Ben Story <br>CCSP, CCNA, CCNA Wireless, CCDA<br><a href="mailto:ben.story@gmail.com" target="_blank">ben.story@gmail.com</a><br><br>"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln<div>
<br></div><div>---------------------------------------------------------------------------------------------------------</div><div>Notice: If you are receiving this e-mail, I either sent it to you on purpose or</div><div>
accidentally. I don't believe that this e-mail is confidential as it could be</div><div>intercepted at multiple points. If you want to communicate with me</div><div>securely, please use encryption or other secure means. Thank you for</div>
<div>reading my protest about e-mail disclaimers.</div><div>---------------------------------------------------------------------------------------------------------</div><br>