I would, but they need to have after hours emergency calls routed to the doctor's answering service. <br><br><div class="gmail_quote">On Tue, Sep 20, 2011 at 2:56 PM, Adam Frankel (afrankel) <span dir="ltr"><<a href="mailto:afrankel@cisco.com">afrankel@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><u></u>
<div style="font-family:Arial;font-size:13px" bgcolor="#ffffff" text="#000000">
<div style="font-family:Arial;font-size:13px"><font face="Arial">Why
not use ToD Routing in CUCM to bypass the AA during off hours?</font><br><font color="#888888">
<pre cols="72">Adam </pre></font><div><div></div><div class="h5">
<br>
<span style="color:rgb(0, 0, 0)"><br>
------------Original Message--------------<br>
From: Ben Story <a href="mailto:ben.story@gmail.com" target="_blank"><ben.story@gmail.com></a><br>
Sent: Tue, Sep 20, 2011 2:13:38 Pm<br>
To: Norton, Mike <a href="mailto:mikenorton@pwsd76.ab.ca" target="_blank"><mikenorton@pwsd76.ab.ca></a><br>
CC: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">"cisco-voip@puck.nether.net"</a>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank"><cisco-voip@puck.nether.net></a><br>
Subject: Re: [cisco-voip] CUCME/CUUE "Private Line"<br>
</span>
<blockquote style="border:medium none ! important;padding-left:0px ! important;padding-right:0px ! important;margin-left:0px ! important;margin-right:0px ! important;font-family:serif" type="cite"><span style="font-family:arial,sans-serif;font-size:13px;background-color:rgb(255, 255, 255)">Ok they want to avoid the auto attendant when it
would block calls (off hours). Sorry, my previous statement
was misleading/wrong/confusing.</span><br>
<br>
<div class="gmail_quote">On Tue, Sep 20, 2011 at 1:11 PM,
Norton, Mike <span dir="ltr"><<a href="mailto:mikenorton@pwsd76.ab.ca" target="_blank">mikenorton@pwsd76.ab.ca</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204, 204, 204);padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-CA">
<div>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">I’m confused. Isn’t “not
having call handling for that line” exactly what
they’re asking for? So why would it upset them? You
said “the idea is that they gave its number to their
family to call in so that they could <b>avoid the
auto attendant and/or after hours handling</b>.”</span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">????</span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)"> </span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">--
</span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">Mike Norton</span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">I.T. Support</span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">Peace Wapiti School
Division No. 76</span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">Helpdesk: <a href="tel:780-831-3080" value="+17808313080" target="_blank">780-831-3080</a></span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)">Direct: <a href="tel:780-831-3076" value="+17808313076" target="_blank">780-831-3076</a></span></p>
<p class="MsoNormal"><span style="font-size:11pt;color:rgb(31, 73, 125)"> </span></p>
<p class="MsoNormal"><b><span style="font-size:10pt" lang="EN-US">From:</span></b><span style="font-size:10pt" lang="EN-US"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ben Story<br>
<b>Sent:</b> September-20-11 12:03 PM<br>
<b>To:</b> Ryan Ratliff<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CUCME/CUUE "Private
Line"</span></p>
<div>
<div>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom:12pt">Well
we could, but then we either have to buy another
1FB from the phone company to keep the proper
number of lines in the trunk group for normal
calls or we don't have call handling for that line
which makes the office staff upset. I'm in a
catch-22.</p>
<div>
<p class="MsoNormal">On Tue, Sep 20, 2011 at 12:55
PM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>>
wrote:</p>
<div>
<p class="MsoNormal">I don't think you'll have
much luck trying to customize the AA script
like that.</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Why not just let calls on
that port bypass the AA entirely? </p>
</div>
<div>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:13.5pt;color:black">-Ryan</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<div>
<div>
<div>
<p class="MsoNormal">On Sep 20, 2011,
at 11:24 AM, Ben Story wrote:</p>
</div>
<p class="MsoNormal"><br>
I have a doctor's office that we have
recently converted from a Norstar key
system to CUCME 8.5. The staff had a
"private line" that was actually part
of their hunt group from the phone
company. The idea is that they gave
it's number to their family to call in
so that they could avoid the auto
attendant and/or after hours handling.
Does anyone know of a way (without
altering the inbound caller-id) to
have the auto attendant treat one FXO
port differently than the others in a
CUE script?<br clear="all">
</p>
<div>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal">-- <br>
--<br>
Ben Story <br>
CCSP, CCNA, CCNA Wireless, CCDA<br>
<a href="mailto:ben.story@gmail.com" target="_blank">ben.story@gmail.com</a><br>
<br>
"You cannot escape the responsibility
of tomorrow by evading it today. --
Abraham Lincoln</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">---------------------------------------------------------------------------------------------------------</p>
</div>
<div>
<p class="MsoNormal">Notice: If you
are receiving this e-mail, I either
sent it to you on purpose or</p>
</div>
<div>
<p class="MsoNormal">accidentally. I
don't believe that this e-mail is
confidential as it could be</p>
</div>
<div>
<p class="MsoNormal">intercepted at
multiple points. If you want to
communicate with me</p>
</div>
<div>
<p class="MsoNormal">securely, please
use encryption or other secure
means. Thank you for</p>
</div>
<div>
<p class="MsoNormal">reading my
protest about e-mail disclaimers.</p>
</div>
<div>
<p class="MsoNormal">---------------------------------------------------------------------------------------------------------</p>
</div>
<p class="MsoNormal"> </p>
</div>
</div>
<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
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</div>
<p class="MsoNormal"> </p>
</div>
</div>
</div>
<p class="MsoNormal"><br>
<br clear="all">
</p>
<div>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal">-- <br>
--<br>
Ben Story <br>
CCSP, CCNA, CCNA Wireless, CCDA<br>
<a href="mailto:ben.story@gmail.com" target="_blank">ben.story@gmail.com</a><br>
<br>
"You cannot escape the responsibility of tomorrow
by evading it today. -- Abraham Lincoln</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">---------------------------------------------------------------------------------------------------------</p>
</div>
<div>
<p class="MsoNormal">Notice: If you are receiving
this e-mail, I either sent it to you on purpose
or</p>
</div>
<div>
<p class="MsoNormal">accidentally. I don't
believe that this e-mail is confidential as it
could be</p>
</div>
<div>
<p class="MsoNormal">intercepted at multiple
points. If you want to communicate with me</p>
</div>
<div>
<p class="MsoNormal">securely, please use
encryption or other secure means. Thank you for</p>
</div>
<div>
<p class="MsoNormal">reading my protest about
e-mail disclaimers.</p>
</div>
<div>
<p class="MsoNormal">---------------------------------------------------------------------------------------------------------</p>
</div>
<p class="MsoNormal"> </p>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
--<br>
Ben Story <br>
CCSP, CCNA, CCNA Wireless, CCDA<br>
<a href="mailto:ben.story@gmail.com" target="_blank">ben.story@gmail.com</a><br>
<br>
"You cannot escape the responsibility of tomorrow by evading it
today. -- Abraham Lincoln
<div>
<br>
</div>
<div>---------------------------------------------------------------------------------------------------------</div>
<div>Notice: If you are receiving this e-mail, I either sent it
to you on purpose or</div>
<div>
accidentally. I don't believe that this e-mail is
confidential as it could be</div>
<div>intercepted at multiple points. If you want to communicate
with me</div>
<div>securely, please use encryption or other secure means.
Thank you for</div>
<div>reading my protest about e-mail disclaimers.</div>
<div>---------------------------------------------------------------------------------------------------------</div>
<br>
<pre><fieldset></fieldset>
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</pre>
</blockquote>
<br>
</div></div></div>
</div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br>--<br>Ben Story <br>CCSP, CCNA, CCNA Wireless, CCDA<br><a href="mailto:ben.story@gmail.com" target="_blank">ben.story@gmail.com</a><br><br>"You cannot escape the responsibility of tomorrow by evading it today. -- Abraham Lincoln<div>
<br></div><div>---------------------------------------------------------------------------------------------------------</div><div>Notice: If you are receiving this e-mail, I either sent it to you on purpose or</div><div>
accidentally. I don't believe that this e-mail is confidential as it could be</div><div>intercepted at multiple points. If you want to communicate with me</div><div>securely, please use encryption or other secure means. Thank you for</div>
<div>reading my protest about e-mail disclaimers.</div><div>---------------------------------------------------------------------------------------------------------</div><br>