How many other CUCM releases have been pulled for deferral like this? Sincerely asking because I'm not aware of others. I was under the impression these things were getting better. At least I've got a pretty slide that shows a logarithmic decline in customer found bugs per platform release 5->6->7->8->8.5->8.6. Perhaps the definition has changed rather than the problem?<br>
<br>-nick<br><br><div class="gmail_quote">On Wed, Oct 5, 2011 at 8:46 PM, Ahmed Elnagar <span dir="ltr"><<a href="mailto:ahmed_elnagar@hotmail.com">ahmed_elnagar@hotmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal"><span style="color:#1F497D">This is happening too frequent these days…is Cisco not taking enough time to test new releases!!!<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#1F497D">Thanks Nate for the info.<u></u><u></u></span></p><div class="im"><p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
<div><p class="MsoNormal"><b><span style="font-size:8.0pt;color:gray">Regards,<u></u><u></u></span></b></p><p class="MsoNormal"><b><span style="font-size:8.0pt;color:gray">Ahmed Elnagar </span></b><span style="font-size:8.0pt;color:gray">|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice<u></u><u></u></b></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img src="cid:image001.jpg@01CC83D2.3794EF20" alt="Description: Description: MS Green" height="42" width="209"></span><span style="color:#1F497D"><u></u><u></u></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p></div><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> Nate VanMaren [mailto:<a href="mailto:VanMarenNP@ldschurch.org" target="_blank">VanMarenNP@ldschurch.org</a>] <br>
<b>Sent:</b> Wednesday, October 05, 2011 1:01 AM<br><b>To:</b> Matthew Loraditch; Ahmed Elnagar; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> RE: [cisco-voip] CUCM 8.6.2...where?<u></u><u></u></span></p>
</div></div><div><div></div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><i><span style="font-size:14.0pt;font-family:"Cambria","serif";color:black">Cisco Unified Communications Manager Release 8.6(2) Deferral Notice </span></i><u></u><u></u></p>
<p class="MsoNormal" style="margin-right:0in;margin-bottom:5.25pt;margin-left:0in"><span style="font-family:"Cambria","serif";color:black">September 30, 2011 </span><u></u><u></u></p><p class="MsoNormal">
<span style="font-family:"Cambria","serif";color:black">PLEASE NOTE: The Communications Manager (CUCM) 8.6(2) release has been deferred due to the following issue(s): </span><u></u><u></u></p><table border="0" cellpadding="0">
<tbody><tr><td style="border:double black 1.0pt;padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal" style="margin-right:0in;margin-bottom:5.25pt;margin-left:0in"><span style="font-family:"Cambria","serif";color:black">CSCtq94673</span><u></u><u></u></p>
</td><td style="border:double black 1.0pt;padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black">CUCM core dump when SIP phone deregisters during a call</span><u></u><u></u></p>
</td></tr><tr><td style="border:double black 1.0pt;padding:.75pt .75pt .75pt .75pt"><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black"> </span><u></u><u></u></p></td><td style="border:double black 1.0pt;padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black">In an attempt to fix a previous issue -- CSCto63870: Ò503 Service unavailable in station close state after SIP line resetÓ – wherein a SIP phone could become stuck in a de-registered state until CUCM was re-booted, our engineering teams inadvertently introduced a corner-case scenario in which a duplicate memory cleanup operation would result in the failure of the call processing module via an invalid memory de-reference (NULL pointer). </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black"> </span><u></u><u></u></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black">While this issue was only seen twice and very late in our testing cycle, we have determined that it is repeatable under very specific, timing-related circumstances and the result is the loss of system call processing until the primary call control module is restarted.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black"> </span><u></u><u></u></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black">While the frequency of occurrence of this defect is low, its occurrence (and the occurrence of the original SIP de-registration defect) is unacceptable to us, as we know it would be to our customers as well. We have quickly taken action to defer this release from our CCO download site and have halted customer shipments of this release until its replacement (8.6(2a)) can be made available. While we cannot yet specify an exact date for availability, the expected schedule range for the posting of the 8.6(2a) re<a name="132d6b28becf80e4__GoBack"></a>lease to CCO is: 10/10/2011 to 10/24/2011.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black"> </span><u></u><u></u></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black">Cisco apologizes for any inconvenience this has caused our customers who are awaiting shipment or who have already downloaded the 8.6(2) release from our website. </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black"> </span><u></u><u></u></p></td></tr></tbody></table><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:black">Cisco Unified Communications Manager Release 8.6(2) has been replaced with 8.6(2a) </span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><u></u><u></u></p><p class="MsoNormal"><span style="color:#1F497D"> </span><u></u><u></u></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Tuesday, October 04, 2011 4:44 PM<br><b>To:</b> Ahmed Elnagar; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] CUCM 8.6.2...where?</span><u></u><u></u></p>
</div></div><p class="MsoNormal"> <u></u><u></u></p><div><p><span style="font-size:10.0pt;color:black">I read from a customer elsewhere that TAC had told them another release was coming Thursday. So soon I am guessing a show stopper bug and an "(a)" release?</span><u></u><u></u></p>
<div><p><span style="font-size:10.0pt;color:black"> </span><u></u><u></u></p><div><div><p><b><span style="font-size:11.0pt;color:#244061">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="font-size:11.0pt;color:#244061"><br>
1965 Greenspring Drive</span><u></u><u></u></p><p><span style="font-size:10.0pt;color:#244061">Timonium, MD 21093</span><span style="font-size:11.0pt;color:#244061"><br><a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:#244061">support@heliontechnologies.com</span></a><br>
(p) <a href="tel:%28410%29%20252-8830" value="+14102528830" target="_blank">(410) 252-8830</a><br>(F) <a href="tel:%28443%29%20541-1593" value="+14435411593" target="_blank">(443) 541-1593</a><br><br>Visit us at <a href="http://www.heliontechnologies.com" target="_blank"><span style="color:#244061">www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:#244061">support@heliontechnologies.com</span></a> for fast assistance! </span><u></u><u></u></p></div></div></div><div>
<div class="MsoNormal" style="text-align:center" align="center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><hr align="center" size="2" width="100%"></span></div><div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;color:black">From:</span></b><span style="font-size:10.0pt;color:black"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] on behalf of Ahmed Elnagar [<a href="mailto:ahmed_elnagar@hotmail.com" target="_blank">ahmed_elnagar@hotmail.com</a>]<br>
<b>Sent:</b> Tuesday, October 04, 2011 5:41 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] CUCM 8.6.2...where?</span><u></u><u></u></p>
</div><div><div><p class="MsoNormal"><span style="color:black">I have download 8.6.2 CUCM version from website “released 15-Sept”…now it is gone!!! Any ideas?</span><u></u><u></u></p><p class="MsoNormal"><span style="color:black"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;color:gray">Regards,</span></b><u></u><u></u></p><p class="MsoNormal"><b><span style="font-size:8.0pt;color:gray">Ahmed Elnagar </span></b><span style="font-size:8.0pt;color:gray">|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice</b></span><u></u><u></u></p>
<p class="MsoNormal"><span style="color:#1F497D"><img src="cid:image001.jpg@01CC83D2.3794EF20" alt="Description: Description: MS Green" border="0" height="42" width="209"></span><u></u><u></u></p><p class="MsoNormal"><span style="color:black"> </span><u></u><u></u></p>
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