I've had 7960's installed since 2004 and aside from an occasional problem they are still chugging along. We've had way more issues with the 79X1's - mostly hook switch issues. I would guesstimate that we've replaced 100 or so total for hardware issues and 75-80% of those are 7961's. about 7000 total phones.<br>
<br>I'm hoping the 79x2's prove to be better - we're at the point where when we send 7961's to TAC they just replace them with 62's.<br><br>7911/12's I don't think i've replaced any - but much smaller sample size. They tend to be more lightly used where we place those models.<br>
<br><div class="gmail_quote">On Thu, Oct 6, 2011 at 12:48 PM, Mark Pratt <span dir="ltr"><<a href="mailto:Mark.Pratt@wageworks.com">Mark.Pratt@wageworks.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal">All,<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Anyone got any input into average life expectancy of the 79XX series of phones? <u></u><u></u></p>
<p class="MsoNormal">We have had our 7960’s now for about 5 years and starting to see an upturn in the number of units experiencing failures of different types (and yes they are EOL).<u></u><u></u></p><p class="MsoNormal">
Any input on newer models? <u></u><u></u></p><p class="MsoNormal">I have been googling but did not find any info. I know environment/users have a lot to do with it. Just trying to get a “average” if possible.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Thanks<u></u><u></u></p><p class="MsoNormal">Mark<u></u><u></u></p></div></div><br>_______________________________________________<br>
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