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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Have you tried cycling the Cisco TFTP service? That should force callmanager to regenerate the tftp cache.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Dennis Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup> Place<br>
Bellevue, WA 98004<br>
<br>
317.569.4255 Single Number Reach</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
317.569.4201 Fax</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<br>
<a href="mailto:dennis.heim@cdw.com"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.cdw.com/content/solutions/unified-communications/">cdw.com/content/solutions/unified-communications/</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Nicholas Samios<br>
<b>Sent:</b> Monday, October 10, 2011 8:05 PM<br>
<b>To:</b> Anthony Holloway; Bruno Takahashi<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] How to get a Phone's .cnf.xml file from CUCM<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Use HTTP - thanks Wes
</span><span style="font-size:10.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://myccmserver:6970/SEPmacaddress.cnf.xml">http://myccmserver:6970/SEPmacaddress.cnf.xml</a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://puck.nether.net/pipermail/cisco-voip/2011-February/019958.html">https://puck.nether.net/pipermail/cisco-voip/2011-February/019958.html</a><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://supportforums.cisco.com/message/3153749#3153749">https://supportforums.cisco.com/message/3153749#3153749</a>
<span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">--<br>
</span><b><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#7F7F7F">Nicholas Samios<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#7F7F7F">Systems Engineer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img border="0" width="94" height="89" id="Picture_x0020_1" src="cid:image001.gif@01CC8794.D5EDE8F0" alt="Description: http://iinet.net.au/sig/ii.gif"></span><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray">Level 2, 293 Camerbwell Road, Camberwell VIC 3124</span><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#444444"><br>
</span><b><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray">ph:</span></b><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray"> (08) 9213 1316
<b>mob: </b>0411 618 835 <b>fax:</b> (08) 9221 4539</span><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#7F7F7F"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray">email:</span></b><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray">
<a href="mailto:nsamios@staff.iinet.net.au">nsamios@staff.iinet.net.au</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img border="0" width="75" height="75" id="Picture_x0020_2" src="cid:image002.jpg@01CC8794.D5EDE8F0" alt="Description: U:\CCNA\CCNA\JPEG\75x75px\ccna_sm.jpg"><img border="0" width="75" height="75" id="Picture_x0020_3" src="cid:image003.jpg@01CC8794.D5EDE8F0" alt="Description: U:\CCNA_wireless\JPEG\75x75px\CCNA_wireless_sm.jpg"><img border="0" width="75" height="75" id="Picture_x0020_4" src="cid:image004.jpg@01CC8794.D5EDE8F0" alt="Description: U:\CCNA Voice\CCNA_voice\JPEG\75x75px\CCNA_voice_sm.jpg"><img border="0" width="75" height="75" id="Picture_x0020_5" src="cid:image005.jpg@01CC8794.D5EDE8F0" alt="Description: U:\ccnp_voice_sm.jpg"></span><span lang="EN-AU" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Tuesday, October 11, 2011 1:28 PM<br>
<b>To:</b> Bruno Takahashi<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] How to get a Phone's .cnf.xml file from CUCM<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">On Windows you can just pop open a command prompt window and type:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">C:\>tftp <cucm_tftp_server> get SEP<MACADDRESS>.cnf.xml<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Example:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">C:\>tftp 10.1.1.1 get SEP0000DEADBEEF.cnf.xml<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Source:<o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/tftp.mspx?mfr=true">http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/tftp.mspx?mfr=true</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">NOTE: Win7 users may need to turn on TFTP command line client from within Add/Remove programs first.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On *nix systems: 'man tftp' should tell you what you need to know.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">You may also want to SPAN the switch port the phone is on, and look at the traffic. Perhaps the .cnk.xml file is not even making it to the phone, or perhaps there are missing packets. TFTP is UDP after all, and therefore has no re-transmits.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">-Anthony<o:p></o:p></p>
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<p class="MsoNormal">On Mon, Oct 10, 2011 at 6:29 PM, Bruno Takahashi <<a href="mailto:brunots@gmail.com">brunots@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hello all,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">We ran into a problem where it seems the .cnf.xml file of the phones is corrupted so the phone does not registers.<o:p></o:p></p>
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<p class="MsoNormal">If you change any detail on the device configuration (i.e. add a "-" on description) the phone registers back.<o:p></o:p></p>
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<div>
<p class="MsoNormal">I assume it works because a new file is generated and the phone gets this new, non-corrupted file from TFTP and is able to register.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">What I wanted to do is to get the .cnf.xml file from a phone that is not working, then "fix" it and get the new file again to compare and see if something can be found to indicate why this happened.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Does anyone knows how can I get the .cnf file or knows any additional details on this issue?<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Thanks!<br clear="all">
<span style="color:#888888"><br>
-- <br>
</span><b><span style="font-size:10.0pt;color:#888888">Bruno</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
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<p class="MsoNormal"><o:p> </o:p></p>
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