<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>This is correct. You must have an external mask in order to dial toll free numbers. I believe you need an external mask to dial 310-XXXX numbers as well. The reason behind this, I believe, is routing/access. A customer can set up a toll free number so that it is only reachable by certain area codes, i.e. local client must dial the non-toll free number.<br><br><br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Birni Tkachuk" <birnit@nait.ca><br><b>To: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Thursday, October 13, 2011 12:41:17 PM<br><b>Subject: </b>[cisco-voip] External Phone Number Mask & Call Routing<br><br>
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Vijaya;
panose-1:2 11 6 4 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal">Strange problem. We discovered that if a DN does not have an “external phone number mask” configured, the set will not be able to dial a 1-8XX number. It can dial any long distance number but not a 1-8XX number. The route patterns of
the 1-8XX numbers are configured with the same options as the long distance route patterns. What is the relationship between an external phone number mask and call routing?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span style="font-size: 16pt; font-family: "Vijaya","sans-serif"; color: rgb(31, 73, 125);">Birni Tkachuk</span></b></p>
<p class="MsoNormal"><span style="font-size: 12pt;">Telephony Specialist, Network Services</span></p>
<p class="MsoNormal"><span style="font-size: 12pt;">Department of Information Services
</span></p>
<p class="MsoNormal"><span style="font-size: 12pt;">NAIT</span></p>
<p class="MsoNormal"><span style="font-size: 12pt;">P 780.471.7532 F 780.491.3083</span></p>
<p class="MsoNormal"> </p>
</div>
<br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></div></body></html>