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<p class="MsoNormal"><span style="color:#1F497D">Might want to check the database for devicenumplan.e164mask = nothing.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Dennis Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup> Place<br>
Bellevue, WA 98004<br>
<br>
317.569.4255 Single Number Reach</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
317.569.4201 Fax</span><span style="color:#1F497D"> <br>
<a href="mailto:dennis.heim@cdw.com"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="color:blue"><br>
</span></u><span style="color:#1F497D"><a href="http://www.cdw.com/content/solutions/unified-communications/">cdw.com/content/solutions/unified-communications/</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Birni Tkachuk<br>
<b>Sent:</b> Thursday, October 13, 2011 11:03 AM<br>
<b>To:</b> Travis Dennis; cisco-voip@puck.nether.net; Lelio Fulgenzi<br>
<b>Subject:</b> Re: [cisco-voip] External Phone Number Mask & Call Routing<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">What a relief! This all makes so much sense now.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The calls were failing at the PSTN. We’ve recently removed our default DN from our PRI in order to allow CLID to pass through an IP Phone forwarded to a cell phone. This problem with the 1-8XX has just come
up since the default DN was removed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you guys!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:16.0pt;font-family:"Vijaya","sans-serif";color:#1F497D">Birni Tkachuk<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Telephony Specialist, Network Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Department of Information Services
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">P 780.471.7532 F 780.491.3083<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Travis Dennis [mailto:tdennis@DataSourcePro.com]
<br>
<b>Sent:</b> Thursday, October 13, 2011 11:37 AM<br>
<b>To:</b> Birni Tkachuk; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] External Phone Number Mask & Call Routing<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Is it failing at the PSTN or UCM? If at the PSTN then off the top of my head I know that many 8xx numbers are restricted by area code. As an example if the 8xx number points to (404)555-1212 some providers
do not allow 8xx calls originating from (404) or anything that would be considered a local call. This is done to avoid the per minute charges associated to the 8xx number when a caller could have dialed a local number.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If it is failing at the PSTN I would try a wide range of 8xx numbers to verify.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Regards,</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Travis L. Dennis</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Enterprise Solutions Architect</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">DataSource Technical Consulting</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(770)490-3313</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.datasourcepro.com/">www.DataSourcePro.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.datasourcepro.com/"><span style="color:#1F497D;text-decoration:none"><img border="0" width="191" height="57" id="Picture_x0020_1" src="cid:image001.jpg@01CC8998.BC12BA40" alt="Description: cid:image001.jpg@01CC2031.45C66CE0"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b>Birni Tkachuk<br>
<b>Sent:</b> Thursday, October 13, 2011 12:41 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] External Phone Number Mask & Call Routing<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Strange problem. We discovered that if a DN does not have an “external phone number mask” configured, the set will not be able to dial a 1-8XX number. It can dial any long distance number but not a 1-8XX number. The route patterns of
the 1-8XX numbers are configured with the same options as the long distance route patterns. What is the relationship between an external phone number mask and call routing?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;font-family:"Vijaya","sans-serif";color:#1F497D">Birni Tkachuk<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Telephony Specialist, Network Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Department of Information Services
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">NAIT<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">P 780.471.7532 F 780.491.3083<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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