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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Is it failing at the PSTN or UCM? If at the PSTN then off the top of my head I know that many 8xx numbers are restricted by area code. As an example if the 8xx number points to (404)555-1212 some providers do not allow 8xx calls originating from (404) or anything that would be considered a local call. This is done to avoid the per minute charges associated to the 8xx number when a caller could have dialed a local number.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>If it is failing at the PSTN I would try a wide range of 8xx numbers to verify.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>Regards,</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Travis L. Dennis</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Enterprise Solutions Architect</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>DataSource Technical Consulting</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>(770)490-3313</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://www.datasourcepro.com/">www.DataSourcePro.com</a><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.datasourcepro.com/"><span style='color:#1F497D;text-decoration:none'><img border=0 width=191 height=57 id="Picture_x0020_1" src="cid:image001.jpg@01CC89AD.2E443030" alt="Description: cid:image001.jpg@01CC2031.45C66CE0"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Birni Tkachuk<br><b>Sent:</b> Thursday, October 13, 2011 12:41 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] External Phone Number Mask & Call Routing<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Strange problem. We discovered that if a DN does not have an “external phone number mask” configured, the set will not be able to dial a 1-8XX number. It can dial any long distance number but not a 1-8XX number. The route patterns of the 1-8XX numbers are configured with the same options as the long distance route patterns. What is the relationship between an external phone number mask and call routing?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:16.0pt;font-family:"Vijaya","sans-serif";color:#1F497D'>Birni Tkachuk<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt'>Telephony Specialist, Network Services<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Department of Information Services <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>NAIT<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>P 780.471.7532 F 780.491.3083<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>