<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif; "><div><div><div>Yes they are running 8.5 presence but when they run jabber it is ref CSFMIKEXXXXX soft the soft phone and it should be CSFMXXXXXX</div><div><div><div> </div><div><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; ">Salient Service</span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><br></span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><a href="tel:760.930.2636" value="+17609302636" target="_blank">760.930.2636</a></span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; ">, </span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><a href="mailto:support@salientnetworks.com" target="_blank">support@salientnetworks.com</a></span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><br></span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; ">Request Line (moves adds and changes only)</span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><br></span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><a href="tel:760.930.2699" value="+17609302699" target="_blank">760.930.2699</a></span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; ">, </span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><a href="mailto:macs@salientnetworks.com" target="_blank">macs@salientnetworks.com</a></span><span class="Apple-style-span" style="color: rgb(136, 136, 136); font-family: Calibri; font-size: medium; "><br></span></div></div></div></div></div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> "Jason Aarons (AM)" <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>><br><span style="font-weight:bold">Date: </span> Fri, 28 Oct 2011 15:35:52 -0400<br><span style="font-weight:bold">To: </span> Leslie Meade <<a href="mailto:lmeade@salientnetworks.com">lmeade@salientnetworks.com</a>>, "<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><span style="font-weight:bold">Subject: </span> RE: CSF device issue<br></div><div><br></div><div xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--><div lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">CSF is correct for 8x CUPS clients, don’t use UDP was what TAC told me. For example CUPS 7.x clients be upgraded to 8x should be migrated to CSF devices.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Not exactly sure on Jabber for MAC.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p><div><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Jason Aarons<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Consultant<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Dimension Data<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">904-338-3245 mobile</span><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "><o:p></o:p></span></p></div><p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Leslie Meade<br><b>Sent:</b> Friday, October 28, 2011 3:30 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] CSF device issue<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p><div><div><div><p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Using Jabber for mac and the client is reporting that the CSFXXXXX is not correct and showing another name. I suspect that they have renamed the device name to the correct one and the call manager is still referencing the original name. Is there a way of confirming this ?<o:p></o:p></span></p></div><div><p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p></div><div><p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><o:p> </o:p></span></p></div></div></div><p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "><br><br></span><span style="font-size: 10.5pt; color: white; font-family: Calibri, sans-serif; ">itevomcid</span><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "> <o:p></o:p></span></p></div></div></div></span></body></html>