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<p class="MsoNormal"><span style="color:#1F497D">For the benefit of all: <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">From Jess:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt">CSCtk58591 was opened for Firmware version 1.4.1. I am not in CUCM TAC, I am with IPCC, but the defect describes what you are hitting (if you are set to auto-rssi mode.<br>
<br>
To access the settings and check the mode, see page 5-8 “</span><b><span style="font-size:10.0pt;font-family:"Helvetica","sans-serif"">Accessing the WLAN Configuration Menu”
</span></b><span style="font-size:10.0pt;font-family:"Helvetica","sans-serif"">in the attached PDF.
<i>[PDF NOT ATTACHED FOR SIZE, it’s the 7921 Configuration Guide ]</i><br>
<br>
This may be worthy of opening a TAC case if you believe that you are hitting this defect. Because I do not work in this technology area, I am unaware if there are firmware upgrades or patches available.<br>
<br>
</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I do have firmware 1.4.1 and will be having my folks check this out.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="color:black"><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Thursday, November 17, 2011 1:07 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 7921s Not Reconnecting after reentering coverage area<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This has just started to pop up, users have 7921s, walk out of the building with the phones in hand, lose coverage expectedly, but when they return the phone doesn’t reconnect, only works after a reboot. We had 1 and I said just RMA it,
we have SmartNET on all the wireless phones so it’s simple and easy but now I am hearing about it again on other phones now.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has anyone encountered this?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="color:black"><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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