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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Amen to that. When a vendor promises something software-wise, asking for a fully functional working system for an extended period of time is perfectly reasonable. I know that several manufacturers—Arc, ANDTek, ZOOM, Syn-Apps are some—are very accommodating around providing the licensing needed for such. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>James Buchanan</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> UC Technology Manager </span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> <b>Presidio South </b></span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> Presidio Networked Solutions </span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>12 Cadillac Dr Ste 130 Brentwood, TN 37027 </span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> </span></b><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:jbuchanan@presidio.com"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>jbuchanan@presidio.com</span></a></span></b><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#548DD4'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>D: 615-866-5729</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> </span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> <b>F:615-866-5781</b> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.presidio.com/" title="blocked::http://www.presidio.com/"><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>www.presidio.com</span></b></a><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Nate VanMaren<br><b>Sent:</b> Saturday, November 19, 2011 1:31 PM<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Voip Voice Recording software<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>After being very disappointed in a few vendors for different 3<sup>rd</sup> party tools (Operator Console and Call Recording) I am going to push very hard for the vendors to actually make the product work and be STABLE in the environment before we purchase it. It would even be fine to lose the install cost to not be stuck with a product that is not well supported, doesn’t do what sales said it would do and crashes all regularly.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-Nate<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Matthew Berry<br><b>Sent:</b> Saturday, November 19, 2011 12:24 PM<br><b>To:</b> Buchanan, James<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Voip Voice Recording software<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Zoom is a nice product. I was involved in the eval/purchasing of it at a former job. However, I left before it got deployed. :)<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:black'><br><span class=apple-style-span>Thanks!</span><br><br><span class=apple-style-span>Matthew Berry, CCIE #26721 (Voice) </span><br><span class=apple-style-span>Sr. Unified Communications Engineer, CDW</span><br><span class=apple-style-span>+1.763.592.5987 | protocol.by/matthewberry</span></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>On Nov 19, 2011, at 1:00 PM, Buchanan, James wrote:<o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ve used ZOOM CallREC with a lot of success. Supports DMF, and they have their own scorecard product if you need ability to run evaluations on recordings. They also have built-in monitoring.</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>James Buchanan</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> UC Technology Manager<span class=apple-converted-space> </span></span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><span class=apple-converted-space><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> </span></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Presidio South<span class=apple-converted-space> </span></span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><span class=apple-converted-space><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> </span></b></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Presidio Networked Solutions</span></b><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>12 Cadillac Dr Ste 130 Brentwood, TN 37027<span class=apple-converted-space> </span></span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><span class=apple-converted-space><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> </span></b></span><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:jbuchanan@presidio.com"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>jbuchanan@presidio.com</span></a></span></b><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>D: 615-866-5729</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> </span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>|</span><span class=apple-converted-space><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> </span></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>F:615-866-5781</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'> <span class=apple-converted-space> </span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.presidio.com/" title="blocked::http://www.presidio.com/"><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>www.presidio.com</span></b></a></span><o:p></o:p></p></div></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;border-width:initial;border-color:initial'><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Matthew Berry<br><b>Sent:</b><span class=apple-converted-space> </span>Saturday, November 19, 2011 6:45 AM<br><b>To:</b><span class=apple-converted-space> </span>Nicholas Samios<br><b>Cc:</b><span class=apple-converted-space> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip] Voip Voice Recording software</span><o:p></o:p></p></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>If you're planning to use DMF, make sure that your handsets are 79x1 or newer. The 79x0 models do not support this feature.</span><o:p></o:p></p></div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>I just went through a QM install where we were forced to use the desktop client for 7940/7960s.</span><o:p></o:p></p></div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:black'><br><span class=apple-style-span>Thanks!</span><br><br><span class=apple-style-span>Matthew Berry, CCIE #26721 (Voice) </span><br><span class=apple-style-span>Sr. Unified Communications Engineer, CDW</span><br><span class=apple-style-span>+1.763.592.5987 | protocol.by/matthewberry</span></span><o:p></o:p></p></div></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p></div><div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>On Nov 19, 2011, at 3:20 AM, Nicholas Samios wrote:</span><o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><br><br></span><o:p></o:p></p></div><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Active recording is what you’re referring to as ‘dual media forking’ from the handset – Built in Bridge in CUCM lingo.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>We use NICE active recording across 5 CUCM clusters works great - plus no need to SPAN the network!</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Pretty seamless to provision on the CUCM side;</span><o:p></o:p></p></div></div><div style='margin-left:.5in'><div><p class=MsoNormal style='text-indent:-.25in'><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>-</span><span style='font-size:7.0pt;color:#1F497D'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Setup recording profile for handsets, defined DP</span><o:p></o:p></p></div></div><div style='margin-left:.5in'><div><p class=MsoNormal style='text-indent:-.25in'><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>-</span><span style='font-size:7.0pt;color:#1F497D'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Setup SIP Trunk(s) – or CUBE to demarc</span><o:p></o:p></p></div></div><div style='margin-left:.5in'><div><p class=MsoNormal style='text-indent:-.25in'><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>-</span><span style='font-size:7.0pt;color:#1F497D'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Destination pattern to Recording RG/RL for profile to invoke</span><o:p></o:p></p></div></div><div style='margin-left:.5in'><div><p class=MsoNormal style='text-indent:-.25in'><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>-</span><span style='font-size:7.0pt;color:#1F497D'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Set handsets to BiB ON and DN recording option/profile to app invoked (for active)</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>See this for more detail;</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.0.1/features_apps/CMmonrec.html">http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.0.1/features_apps/CMmonrec.html</a><o:p></o:p></p></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Refer to the Monitoring and Recording section of Feature & Services guides for your CUCM version on how to configure - we use 6.1x flavours;</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsmr.html">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsmr.html</a><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> </span><o:p></o:p></p></div></div><div><div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0in 0in 0in;border-width:initial;border-color:initial;border-width:initial;border-color:initial'><div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Rab<br><b>Sent:</b><span class=apple-converted-space> </span>Saturday, November 19, 2011 7:31 PM<br><b>To:</b><span class=apple-converted-space> </span>Matthew Berry<br><b>Cc:</b><span class=apple-converted-space> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip] Voip Voice Recording software</span><o:p></o:p></p></div></div></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal>Matt, could you share your experience and let us know why you wouldn't recommend Verint? <o:p></o:p></p></div></div></div><div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div></div><div><div><div><p class=MsoNormal>I have a major deployment coming up using their latest recording product with 'dual media forking' from the handsets! <o:p></o:p></p></div></div></div><div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Kinda worried now! :)<br><br><br><o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On 19 Nov 2011, at 01:11, Matthew Berry <<a href="mailto:matthew.berry@cdw.com">matthew.berry@cdw.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>We've deployed a fair number of Calabrio (QM). In the past, I've seen Verint, but would not recommend it.</span><o:p></o:p></p></div></div><div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:black'><br><span class=apple-style-span>Thanks!</span><br><br><span class=apple-style-span>Matthew Berry, CCIE #26721 (Voice) </span><br><span class=apple-style-span>Sr. Unified Communications Engineer, CDW</span><br><span class=apple-style-span>+1.763.592.5987 | protocol.by/matthewberry</span></span><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>On Nov 18, 2011, at 5:48 PM, Erick wrote:</span><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><br><br><br></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>I've used the Telrex product in the past but at the time (5years ago) it was a pain to configure.<br><br>On Nov 18, 2011, at 5:21 PM, Leslie Meade <<a href="mailto:lmeade@salientnetworks.com">lmeade@salientnetworks.com</a>> wrote:</span><o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>What is everyone using these days.. </span><o:p></o:p></p></div></div></div><div><div><div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p></div></div></div><div><div><div><p class=MsoNormal><span class=apple-style-span><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:#888888'>Salient Service</span></span><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:#888888'><br><span class=apple-style-span><a href="tel:760.930.2636" target="_blank">760.930.2636</a>, <a href="mailto:support@salientnetworks.com">support@salientnetworks.com</a></span><br><span class=apple-style-span>Request Line (moves adds and changes only)</span><br><span class=apple-style-span><a href="tel:760.930.2699" target="_blank">760.930.2699</a>, <a href="mailto:macs@salientnetworks.com">macs@salientnetworks.com</a></span></span><o:p></o:p></p></div></div></div></div></div></div></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><o:p></o:p></p></div></div></div></blockquote></div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><p class=MsoNormal>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div></div></div></blockquote></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='color:#666666'><br><br>NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. 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