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<div style="font-family:Arial;font-size:13px;"><font face="Arial">You
should not need to enable duplex streaming under normal
circumstances, however some service providers are unable to
handle 0.0.0.0 in the SDP properly. Duplex streaming should be
a sufficient workaround for those cases.<br>
<br>
-Adam<br>
</font><br>
<br>
<span style="color:#000000;" class="headerSpan">
<hr tabindex="0"><font style="font-size:x-small" face="Tahoma"><!--@A@--><b>From:</b>
Peter Slow <a class="moz-txt-link-rfc2396E" href="mailto:peter.slow@gmail.com"><peter.slow@gmail.com></a><!--@A@--><br>
<!--@D@--><b>Sent:</b> Mon, Nov 28, 2011 11:27:00 AM<!--@D@--><br>
<!--@R@--><b>To:</b> Ahmed Elnagar
<a class="moz-txt-link-rfc2396E" href="mailto:ahmed_elnagar@hotmail.com"><ahmed_elnagar@hotmail.com></a>, cisco voip
<a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><!--@R@--><br>
<!--@C@--><b>CC:</b>
<!--@C@--><br>
<!--@S@--><b>Subject:</b> Re: [cisco-voip] MoH with H323, MTP
checked<!--@S@--><br>
</font><br>
</span>
<blockquote style="border: medium none ! important; padding-left:
0px ! important; padding-right: 0px ! important; margin-left:
0px ! important; margin-right: 0px ! important; font-family:
serif;"
cite="mid:CAMa5Jw5zMkmH5Dtx8OvHi0C+sztKVKvkHNYJ_iP_0iNOoWZ77w@mail.gmail.com"
type="cite">I was in the middle of sending the below email when
you found the workaround to your issue. The next troubleshooting
steps are below for everyone else to see.<br>
<br>
you should not have to enable duplex streaming to resolve your
issue under non-bug circumstances. If you are hitting CSCtl21854
and enabling duplex streaming fixed your issue, the below
instructions would've shown the gateway receiving packets - you
would've known then that the gateway was most likely at fault
for the silence, assuming the received packets had a good
payload =)<br>
<br>
two things: <br>
1. Make sure you remember to turn CEF back on since you said you
disabled it<br>
2. you should now notice when you place a call on hold that you
see the remote IP of your MoH Server instead of 0.0.0.0 and the
status should be sendrecv instead of recvonly. whole on hold.
You'll need to follow calls a little differently to track down
which ones are on hold now through your MTP, since it wont be as
obvious.<br>
<br>
nice job finding your solution,<br>
<br>
-Peter<br>
<br>
<br>
<div class="gmail_quote">On Mon, Nov 28, 2011 at 11:17 AM, Peter
Slow <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:peter.slow@gmail.com">peter.slow@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt
0.8ex; border-left: 1px solid rgb(204, 204, 204);
padding-left: 1ex;">not sure what was goign on in that
thread, but the next questions to ask are:<br>
<br>
when the PSTN party is placed on hold, you mentioned they
don't hear anything. Tell me more: was there any noise at
all such as an initial beep or repeating noise such as tone
on hold, or is it just dead silence?<br>
<br>
what codec does the voip leg of your call establish using? -
compare this to the MoH codecs enabled under IPVMSApp's
service parameters.<br>
<br>
under the connection you see in "show sccp connection" if
you take the port numbers from that output and find the
corresponding call under sh rtpspi call, then take the call
ID from that and look at the call in "sh rtpspi stat"
repeatedly while on hold, are your receive packets
increasing? (That command is hardware depedent. please send
the list a show diag. or "sh diag | inc FRU" <br>
<br>
How many MoH Servers total are in your Gateway's MRGL?<br>
<font color="#888888"><br>
-Peter</font>
<div>
<div class="h5"><br>
<br>
<br>
<br>
<div class="gmail_quote">On Mon, Nov 28, 2011 at 11:04
AM, Ahmed Elnagar <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:ahmed_elnagar@hotmail.com"
target="_blank">ahmed_elnagar@hotmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt
0pt 0.8ex; border-left: 1px solid rgb(204, 204,
204); padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);">And FYI I tried
disabling CEF and did not work also.</span></p>
<div>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<div>
<p class="MsoNormal"><b><span
style="font-size: 8pt; font-family:
"Verdana","sans-serif";
color: gray;">Regards,</span></b></p>
<p class="MsoNormal"><b><span
style="font-size: 8pt; font-family:
"Verdana","sans-serif";
color: gray;">Ahmed Elnagar </span></b><span
style="font-size: 8pt; font-family:
"Verdana","sans-serif";
color: gray;">|<b> Unified Communication
Team Leader </b>| <b>CCIE #24697,
Voice</b></span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"><img
src="cid:part1.08030908.07020501@cisco.com"
alt="Description: Description: MS
Green" height="42" width="209"></span><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"></span></p>
</div>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
</div>
<div>
<div style="border-width: 1pt medium medium;
border-style: solid none none; border-color:
rgb(181, 196, 223) -moz-use-text-color
-moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">
<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ahmed Elnagar<br>
<b>Sent:</b> Monday, November 28, 2011
5:59 PM<br>
<b>To:</b> 'Peter Slow'<br>
<b>Cc:</b> 'cisco voip'</span></p>
<div>
<div><br>
<b>Subject:</b> Re: [cisco-voip] MoH
with H323, MTP checked</div>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);">Thanks peter
for the reply</span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);">First I think
I have the same issue like that guy</span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"><a
moz-do-not-send="true"
href="https://supportforums.cisco.com/message/3333561#3333561"
target="_blank">https://supportforums.cisco.com/message/3333561#3333561</a>
</span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);">to answer your
Qs</span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt;
font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"><span>1-<span
style="font: 7pt "Times New
Roman";"> </span></span></span><span
dir="LTR"></span><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);">Yes</span></p>
<p><span style="font-size: 11pt;
font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"><span>2-<span
style="font: 7pt "Times New
Roman";"> </span></span></span><span
dir="LTR"></span><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);">Yes </span></p>
<p><span style="font-size: 11pt;
font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"><span>3-<span
style="font: 7pt "Times New
Roman";"> </span></span></span><span
dir="LTR"></span><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);">MoH works fine
internally</span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><b><span
style="font-size: 8pt; font-family:
"Verdana","sans-serif";
color: gray;">Regards,</span></b></p>
<p class="MsoNormal"><b><span
style="font-size: 8pt; font-family:
"Verdana","sans-serif";
color: gray;">Ahmed Elnagar </span></b><span
style="font-size: 8pt; font-family:
"Verdana","sans-serif";
color: gray;">|<b> Unified Communication
Team Leader </b>| <b>CCIE #24697,
Voice</b></span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"><img
src="cid:part1.08030908.07020501@cisco.com"
alt="Description: Description: MS
Green" border="0" height="42"
width="209"></span></p>
<p class="MsoNormal"><span style="font-size:
11pt; font-family:
"Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<div style="border-width: 1pt medium medium;
border-style: solid none none;
border-color: rgb(181, 196, 223)
-moz-use-text-color -moz-use-text-color;
padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">
Peter Slow [<a moz-do-not-send="true"
href="mailto:peter.slow@gmail.com"
target="_blank">mailto:peter.slow@gmail.com</a>]
<br>
<b>Sent:</b> Monday, November 28, 2011
5:45 PM<br>
<b>To:</b> Ahmed Elnagar; cisco voip<br>
<b>Subject:</b> Re: [cisco-voip] MoH
with H323, MTP checked</span></p>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom:
12pt;">
Oops, adding the list back in. Sorry for
spamming you Ahmed =) I'm better at media
resources than I am at email...</p>
<div>
<p class="MsoNormal">On Mon, Nov 28, 2011
at 10:43 AM, Peter Slow <<a
moz-do-not-send="true"
href="mailto:peter.slow@gmail.com"
target="_blank">peter.slow@gmail.com</a>>
wrote:</p>
<p class="MsoNormal" style="margin-bottom:
12pt;">0.0.0.0 is normal if you are
seeing it in the remote ip address field
of a sh sccp command from the IOS MTP.
That is normal when you dont have
full-duplex streaming enabled for MoH.
By default CUCM wont make a remote
device send audio to the MoH Server,
since that's sort of a waste of
bandwidth. That behavior can be changed,
but is most likely not your issue.<br>
<br>
forgive me for asking stupid questions
but I want to start at square one.<br>
<br>
1. Do you have two way audio to begin
with before the PSTN party is placed on
hold? <br>
2. Are you sure you can ping the MoH
Server being allocated from the IOS MTP
that was in use?<br>
3. if that same IP Phone places another
IP Phone at a local site on hold, does
that person get MoH? What about at a
remote site?<br>
<br>
we can dig deeper once i know those
things ;) there are a couple things to
look at but this shouldnt be hard for us
to fix.<br>
<br>
-Pete</p>
<div>
<div>
<div>
<p class="MsoNormal">On Mon, Nov 28,
2011 at 10:28 AM, Ahmed Elnagar
<<a moz-do-not-send="true"
href="mailto:ahmed_elnagar@hotmail.com"
target="_blank">ahmed_elnagar@hotmail.com</a>>
wrote:</p>
</div>
</div>
<blockquote style="border-width: medium
medium medium 1pt; border-style: none
none none solid; border-color:
-moz-use-text-color
-moz-use-text-color
-moz-use-text-color rgb(204, 204,
204); padding: 0in 0in 0in 6pt;
margin: 5pt 0in 5pt 4.8pt;">
<div>
<div>
<div>
<div>
<p class="MsoNormal">Hi all;</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I have a
h323 gateway for PSTN
calling through E1, I have
configured MRG and MRGL so
that PSTN callers put on
hold should hear MOH;
however they don’t</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I have
MTP required checked and
MRGL points to a MTP device
that is configured on the
same gateway “with same IP
address for bind h323 and
SCCP”</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I can see
the call when put on hold
that the hold leg is
pointing to 0.0.0.0; when I
change the MTP device to
CUCM it works fine.</p>
<p class="MsoNormal">
</p>
<p class="MsoNormal">Any
ideas?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span
style="font-size: 8pt;
font-family:
"Verdana","sans-serif";
color: gray;">Regards,</span></b></p>
<p class="MsoNormal"><b><span
style="font-size: 8pt;
font-family:
"Verdana","sans-serif";
color: gray;">Ahmed
Elnagar </span></b><span
style="font-size: 8pt;
font-family:
"Verdana","sans-serif";
color: gray;">|<b> Unified
Communication Team
Leader </b>| <b>CCIE
#24697, Voice</b></span></p>
<p class="MsoNormal"><span
style="color: rgb(31, 73,
125);"><img
src="cid:part1.08030908.07020501@cisco.com"
alt="Description:
Description: MS Green"
border="0" height="42"
width="209"></span></p>
<p class="MsoNormal">
</p>
</div>
</div>
<p class="MsoNormal"> </p>
</div>
</div>
<p class="MsoNormal"
style="margin-bottom: 12pt;">_______________________________________________<br>
cisco-voip mailing list<br>
<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</blockquote>
</div>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal">
</p>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</blockquote>
</div>
<br>
<br>
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