Oops, adding the list back in. Sorry for spamming you Ahmed =) I'm better at media resources than I am at email...<br><br><div class="gmail_quote">On Mon, Nov 28, 2011 at 10:43 AM, Peter Slow <span dir="ltr"><<a href="mailto:peter.slow@gmail.com">peter.slow@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">0.0.0.0 is normal if you are seeing it in the remote ip address field of a sh sccp command from the IOS MTP. That is normal when you dont have full-duplex streaming enabled for MoH. By default CUCM wont make a remote device send audio to the MoH Server, since that's sort of a waste of bandwidth. That behavior can be changed, but is most likely not your issue.<br>
<br>forgive me for asking stupid questions but I want to start at square one.<br><br>1. Do you have two way audio to begin with before the PSTN party is placed on hold? <br>2. Are you sure you can ping the MoH Server being allocated from the IOS MTP that was in use?<br>
3. if that same IP Phone places another IP Phone at a local site on hold, does that person get MoH? What about at a remote site?<br><br>we can dig deeper once i know those things ;) there are a couple things to look at but this shouldnt be hard for us to fix.<br>
<br>-Pete<br><br><div class="gmail_quote"><div><div></div><div class="h5">On Mon, Nov 28, 2011 at 10:28 AM, Ahmed Elnagar <span dir="ltr"><<a href="mailto:ahmed_elnagar@hotmail.com" target="_blank">ahmed_elnagar@hotmail.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div><div></div><div class="h5">
<div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal">Hi all;<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I have a h323 gateway for PSTN calling through E1, I have configured MRG and MRGL so that PSTN callers put on hold should hear MOH; however they don’t<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I have MTP required checked and MRGL points to a MTP device that is configured on the same gateway “with same IP address for bind h323 and SCCP”<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I can see the call when put on hold that the hold leg is pointing to 0.0.0.0; when I change the MTP device to CUCM it works fine.<u></u><u></u></p><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal">Any ideas?<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><b><span style="font-size: 8pt; font-family: "Verdana","sans-serif"; color: gray;">Regards,<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size: 8pt; font-family: "Verdana","sans-serif"; color: gray;">Ahmed Elnagar </span></b><span style="font-size: 8pt; font-family: "Verdana","sans-serif"; color: gray;">|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice<u></u><u></u></b></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><img src="cid:image001.jpg@01CCADF3.1D0FE1A0" alt="Description: Description: MS Green" height="42" width="209"></span><span style="color: rgb(31, 73, 125);"><u></u><u></u></span></p>
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