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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I found the solution<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Enable Duplex Streaming in the Cisco CallManager service parameters<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a008084ec31.shtml#mohto<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Regards,<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Ahmed Elnagar </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice<o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width=209 height=42 id="Picture_x0020_4" src="cid:image001.jpg@01CCADF9.7C8B2EE0" alt="Description: Description: MS Green"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ahmed Elnagar<br><b>Sent:</b> Monday, November 28, 2011 6:05 PM<br><b>To:</b> 'Peter Slow'<br><b>Cc:</b> 'cisco voip'<br><b>Subject:</b> Re: [cisco-voip] MoH with H323, MTP checked<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And FYI I tried disabling CEF and did not work also.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Regards,<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Ahmed Elnagar </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice<o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width=209 height=42 id="_x0000_i1027" src="cid:image001.jpg@01CCADF9.7C8B2EE0" alt="Description: Description: MS Green"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ahmed Elnagar<br><b>Sent:</b> Monday, November 28, 2011 5:59 PM<br><b>To:</b> 'Peter Slow'<br><b>Cc:</b> 'cisco voip'<br><b>Subject:</b> Re: [cisco-voip] MoH with H323, MTP checked<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks peter for the reply<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>First I think I have the same issue like that guy<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="https://supportforums.cisco.com/message/3333561#3333561">https://supportforums.cisco.com/message/3333561#3333561</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>to answer your Qs<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>1-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span dir=LTR></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>2-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span dir=LTR></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes <o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>3-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span dir=LTR></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>MoH works fine internally<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Regards,<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Ahmed Elnagar </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice<o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img border=0 width=209 height=42 id="Picture_x0020_1" src="cid:image001.jpg@01CCADF9.7C8B2EE0" alt="Description: Description: MS Green"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Peter Slow [<a href="mailto:peter.slow@gmail.com">mailto:peter.slow@gmail.com</a>] <br><b>Sent:</b> Monday, November 28, 2011 5:45 PM<br><b>To:</b> Ahmed Elnagar; cisco voip<br><b>Subject:</b> Re: [cisco-voip] MoH with H323, MTP checked<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Oops, adding the list back in. Sorry for spamming you Ahmed =) I'm better at media resources than I am at email...<o:p></o:p></p><div><p class=MsoNormal>On Mon, Nov 28, 2011 at 10:43 AM, Peter Slow <<a href="mailto:peter.slow@gmail.com">peter.slow@gmail.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>0.0.0.0 is normal if you are seeing it in the remote ip address field of a sh sccp command from the IOS MTP. That is normal when you dont have full-duplex streaming enabled for MoH. By default CUCM wont make a remote device send audio to the MoH Server, since that's sort of a waste of bandwidth. That behavior can be changed, but is most likely not your issue.<br><br>forgive me for asking stupid questions but I want to start at square one.<br><br>1. Do you have two way audio to begin with before the PSTN party is placed on hold? <br>2. Are you sure you can ping the MoH Server being allocated from the IOS MTP that was in use?<br>3. if that same IP Phone places another IP Phone at a local site on hold, does that person get MoH? What about at a remote site?<br><br>we can dig deeper once i know those things ;) there are a couple things to look at but this shouldnt be hard for us to fix.<br><br>-Pete<o:p></o:p></p><div><div><div><p class=MsoNormal>On Mon, Nov 28, 2011 at 10:28 AM, Ahmed Elnagar <<a href="mailto:ahmed_elnagar@hotmail.com" target="_blank">ahmed_elnagar@hotmail.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi all;<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have a h323 gateway for PSTN calling through E1, I have configured MRG and MRGL so that PSTN callers put on hold should hear MOH; however they don’t<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have MTP required checked and MRGL points to a MTP device that is configured on the same gateway “with same IP address for bind h323 and SCCP”<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I can see the call when put on hold that the hold leg is pointing to 0.0.0.0; when I change the MTP device to CUCM it works fine.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any ideas?<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Regards,</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Ahmed Elnagar </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice</b></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'><img border=0 width=209 height=42 id="Picture_x0020_3" src="cid:image001.jpg@01CCADF9.7C8B2EE0" alt="Description: Description: MS Green"></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>