<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I recall it’s a manual process, also thread on puck about 8.5(1) bugs around auto-update CAD. Search the list. I understood it was fixed in 8.5(1)SU2 but it going to create headaches getting there.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I also wish the Historical Reporting Client would auto-update and a over the top install not delete report data in the c:\program files\xxxxx . I had a upset customer when it deleted their reports.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ed Leatherman<br><b>Sent:</b> Wednesday, November 30, 2011 11:07 AM<br><b>To:</b> Cisco VOIP<br><b>Subject:</b> [cisco-voip] CAD update during UCCX 8.5 upgrade<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><br><br>Good morning!<br><br>Has anyone been successful getting auto-update to work on CAD clients<br>when upgrading from UCCX 7.0SR5 to 8.5?<br><br>Trying to find out if we will need to uninstall/reinstall each client<br>or if auto update will work for the version change. I'm not getting a<br>clear picture from the docs:<br><br>- UCCX upgrade guide for 8.5 only mentions running the CAD Client<br>UPdate tool after the upgrade is completed (pg 24)<br>- CAD Installation guide doesn't specifically say anything about<br>automated updates between major versions - it does mention that<br>over-the-top installs are supported though.<br><br>I tried installing CAD from my production 7.0 system on a PC, changing<br>the server IP's to point to my 8.5 test server using PostINstall.exe,<br>and then running them to see if it would update, but I had no luck<br>with that, error message saying the versions don't match. Not sure if<br>this is a valid test though so I'm curious if anyone has had success<br>with this.<br><br>TIA!<br><br>-- <br>Ed Leatherman<br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a> <br><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></body></html>