<div>Hi Russell, </div><div> </div><div>No fix yet, I have a Webex scheduled with Cisco developers in a couple of hours so we will see what come out of that.</div><div> </div><div>Regards</div><div> </div><div>Nick <br><br>
</div><div class="gmail_quote">On 1 December 2011 11:24, Russell Chaseling <span dir="ltr"><<a href="mailto:rchaseling@plannet21.ie">rchaseling@plannet21.ie</a>></span> wrote:<br><blockquote style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;" class="gmail_quote">
<div lang="EN-IE" vlink="purple" link="blue"><div><p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;">Nick,<u></u><u></u></span></p><p class="MsoNormal">
<span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;"><u></u> </span></p><p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;">Has TAC got a fix for you on this yet?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;">Russell<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;"><u></u> <u></u></span></p><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><span style="font-family: "Tahoma","sans-serif"; font-size: 10pt;" lang="EN-US">From:</span></b><span style="font-family: "Tahoma","sans-serif"; font-size: 10pt;" lang="EN-US"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Nick</span><div class="im">
<br><b>Sent:</b> 24 November 2011 09:36<br><b>To:</b> Erick<br></div><div><div></div><div class="h5"><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] UCCX 8 Engine Keeps stopping<u></u><u></u></div>
</div><p></p></p></div><div><div></div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">Hi Erick<u></u><u></u></p></div><div><p class="MsoNormal"> <u></u><u></u></p></div><div><p class="MsoNormal">
I have logged a tac case for this and tac have confirmed its a java memory leak causing the issue, this is with 8.6.2a CUCM and 8.5.1 SU2 UCCX as these are the latest versions for both products, I am curently waiting on TAC, the have logged a defect to the BU and waiting form them to provide fix, not a good situation for me.<u></u><u></u></p>
</div><div><p class="MsoNormal"> <u></u><u></u></p></div><div><p class="MsoNormal">My case is not the only one they have open for this defect either.<u></u><u></u></p></div><div><p class="MsoNormal"> <u></u><u></u></p></div>
<div><p class="MsoNormal">Regards<u></u><u></u></p></div><div><p class="MsoNormal"> <u></u><u></u></p></div><div><p style="margin-bottom: 12pt;" class="MsoNormal">Nick<u></u><u></u></p></div><div><p class="MsoNormal">On 23 November 2011 06:18, Erick <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<u></u><u></u></p>
<p class="MsoNormal">Licenses valid? I remember having that before getting the valid license files in email.<br><br>Sent from my iPad<u></u><u></u></p><div><div><p class="MsoNormal"><br>On Nov 22, 2011, at 10:40 AM, Eric Butcher <<a href="mailto:Eric.Butcher@cdw.com" target="_blank">Eric.Butcher@cdw.com</a>> wrote:<br>
<br>> Can you more narrowly define stopping? Is it going into partial service or is the Engine literally going into the SHUTDOWN / STOPPED state?<br>><br>> Eric Butcher | CDW Professional Services<br>> P <a href="tel:317.569.4282" target="_blank">317.569.4282</a> (SNR) | <a href="mailto:eric.butcher@cdw.com" target="_blank">eric.butcher@cdw.com</a><br>
><br>><br>> -----Original Message-----<br>> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Erick<br>
> Sent: Tuesday, November 22, 2011 8:58 AM<br>> To: Nick<br>> Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip] UCCX 8 Engine Keeps stopping<br>
><br>> Do you have all of the accounts created on CM? Correct passwords? Correct CTI managers?<br>><br>> On Nov 22, 2011, at 6:04 AM, Nick <<a href="mailto:csvoip@googlemail.com" target="_blank">csvoip@googlemail.com</a>> wrote:<br>
><br>>> Hi all<br>>><br>>> I have just built a new UCCX server on 8.5.1 SU2, I have done the pre configuration but I am having an issue with the UCCX Engine that keeps shutting down, everytime I start the service again after a few minutes it keeps stopping, anyone come across this before and got any ideas?<br>
>><br>>> Regards<br>>><br>>> Nick<br>>> _______________________________________________<br>>> cisco-voip mailing list<br>>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></p>
</div></div></div><p class="MsoNormal"><u></u> <u></u></p></div></div></div></div></blockquote></div><br>