<div>Hi Jason</div><div> </div><div>What version of CUCM are you using as, this has been proved to be an issue with CUCM, rather than UCCX, the rmcm user was not replicating correctly to the subscribers, I need to raise another case with the CUCM team who can look into the replication as replication appears to be reporting as all fine.</div>
<div> </div><div>The workaround was to change the rmcm username and password in UCCX, then change the password in CUCM, however not from the Publisher but on the actual subscribers used as the CTI Managers, once this was done the CCX Engine starts ok.</div>
<div> </div><div>Regards</div><div> </div><div>Nick<br></div><div class="gmail_quote">On 1 December 2011 14:21, Jason Aarons (AM) <span dir="ltr"><<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>></span> wrote:<br>
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<div dir="ltr"><font color="#000000" size="2" face="Tahoma">I'm still in testing phase with a UCCX 8.5(1)SU2 deployment (inbound only) but so far no issues uncovered in testing.</font></div>
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<font size="2" face="Tahoma"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Nick [<a href="mailto:csvoip@googlemail.com" target="_blank">csvoip@googlemail.com</a>]<br>
<b>Sent:</b> Thursday, December 01, 2011 7:15 AM<br>
<b>To:</b> Russell Chaseling<div><div></div><div class="h5"><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8 Engine Keeps stopping<br>
</div></div></font><br>
</div>
<div></div>
<div><div><div></div><div class="h5"><br>
<br>
<div>Hi Russell, </div>
<div> </div>
<div>No fix yet, I have a Webex scheduled with Cisco developers in a couple of hours so we will see what come out of that.</div>
<div> </div>
<div>Regards</div>
<div> </div>
<div>Nick <br>
<br>
</div>
<div class="gmail_quote">On 1 December 2011 11:24, Russell Chaseling <span dir="ltr">
<<a href="mailto:rchaseling@plannet21.ie" target="_blank">rchaseling@plannet21.ie</a>></span> wrote:<br>
<blockquote style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;" class="gmail_quote">
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<div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;">Nick,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;"><u></u></span> </p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;">Has TAC got a fix for you on this yet?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;"><u></u><u></u></span> </p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;">Russell<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125); font-family: "Calibri","sans-serif"; font-size: 11pt;"><u></u><u></u></span> </p>
<div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><span style="font-family: "Tahoma","sans-serif"; font-size: 10pt;" lang="EN-US">From:</span></b><span style="font-family: "Tahoma","sans-serif"; font-size: 10pt;" lang="EN-US">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Nick</span></p>
<div><br>
<b>Sent:</b> 24 November 2011 09:36<br>
<b>To:</b> Erick<br>
</div>
<div>
<div></div>
<div><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8 Engine Keeps stopping<u></u><u></u></div>
</div>
<p></p>
<p></p>
</div>
<div>
<div></div>
<div>
<p class="MsoNormal"><u></u><u></u> </p>
<div>
<p class="MsoNormal">Hi Erick<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u><u></u> </p>
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<div>
<p class="MsoNormal">I have logged a tac case for this and tac have confirmed its a java memory leak causing the issue, this is with 8.6.2a CUCM and 8.5.1 SU2 UCCX as these are the latest versions for both products, I am curently waiting on TAC, the have logged
a defect to the BU and waiting form them to provide fix, not a good situation for me.<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u><u></u> </p>
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<div>
<p class="MsoNormal">My case is not the only one they have open for this defect either.<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u><u></u> </p>
</div>
<div>
<p class="MsoNormal">Regards<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u><u></u> </p>
</div>
<div>
<p style="margin-bottom: 12pt;" class="MsoNormal">Nick<u></u><u></u></p>
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<div>
<p class="MsoNormal">On 23 November 2011 06:18, Erick <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<u></u><u></u></p>
<p class="MsoNormal">Licenses valid? I remember having that before getting the valid license files in email.<br>
<br>
Sent from my iPad<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><br>
On Nov 22, 2011, at 10:40 AM, Eric Butcher <<a href="mailto:Eric.Butcher@cdw.com" target="_blank">Eric.Butcher@cdw.com</a>> wrote:<br>
<br>
> Can you more narrowly define stopping? Is it going into partial service or is the Engine literally going into the SHUTDOWN / STOPPED state?<br>
><br>
> Eric Butcher | CDW Professional Services<br>
> P <a href="tel:317.569.4282" target="_blank">317.569.4282</a> (SNR) | <a href="mailto:eric.butcher@cdw.com" target="_blank">
eric.butcher@cdw.com</a><br>
><br>
><br>
> -----Original Message-----<br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Erick<br>
> Sent: Tuesday, November 22, 2011 8:58 AM<br>
> To: Nick<br>
> Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Subject: Re: [cisco-voip] UCCX 8 Engine Keeps stopping<br>
><br>
> Do you have all of the accounts created on CM? Correct passwords? Correct CTI managers?<br>
><br>
> On Nov 22, 2011, at 6:04 AM, Nick <<a href="mailto:csvoip@googlemail.com" target="_blank">csvoip@googlemail.com</a>> wrote:<br>
><br>
>> Hi all<br>
>><br>
>> I have just built a new UCCX server on 8.5.1 SU2, I have done the pre configuration but I am having an issue with the UCCX Engine that keeps shutting down, everytime I start the service again after a few minutes it keeps stopping, anyone come across this
before and got any ideas?<br>
>><br>
>> Regards<br>
>><br>
>> Nick<br>
>> _______________________________________________<br>
>> cisco-voip mailing list<br>
>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></p>
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</div></div><font color="white">itevomcid</font> </div>
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