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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Problem with that is I have to see that exact call come through at the right time. I was hoping to do some forensics on the existing calls that were d/c.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I thought CAR had a “disconnect reason code” field, but can’t find that one.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Other ideas?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Jonathan<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Norton, Mike [mailto:mikenorton@pwsd76.ab.ca] <br><b>Sent:</b> Monday, December 05, 2011 12:36 PM<br><b>To:</b> Madziarczyk, Jonathan; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: calls disconnecting on pickup?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>enable<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>term mon<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>debug isdn q931<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>-mn<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> <a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a> <b>On Behalf Of </b>Madziarczyk, Jonathan<br><b>Sent:</b> December-05-11 10:53 AM<br><b>To:</b> ROZA, Ariel; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] calls disconnecting on pickup?<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>PRI<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ROZA, Ariel <a href="mailto:[mailto:Ariel.ROZA@LA.LOGICALIS.COM]">[mailto:Ariel.ROZA@LA.LOGICALIS.COM]</a> <br><b>Sent:</b> Monday, December 05, 2011 11:29 AM<br><b>To:</b> Madziarczyk, Jonathan; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> RE: [cisco-voip] calls disconnecting on pickup?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Incoming line is digital (PRI, R2) or Analog (FXO)?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> <a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a> <b>On Behalf Of </b>Madziarczyk, Jonathan<br><b>Sent:</b> lunes, 05 de diciembre de 2011 02:17 p.m.<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] calls disconnecting on pickup?<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=ES-AR><o:p> </o:p></span></p><p class=MsoNormal>Strange problem I’m troubleshooting.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>External caller calls into a specific number, about 1 sec after they call they get a fast busy.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Internal user hears the phone ring, when they pick it up there is no longer an active call on the phone.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>According to CAR there is never a “Connect” timestamp, I see the call start and call end though. It’s usually a second or less.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Only seems to happen with this extension, and only with certain incoming callers. Other callers to that same number have no problem getting through.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m at a loss as to what could be causing this…Faulty phone hanging up on them? Problem on the caller’s side? PRI glitches?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any way I can find more info, maybe even a reason the call is being disconnected?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>JonM<o:p></o:p></p></div></body></html>