<html><body bgcolor="#FFFFFF"><div>Not necrssarily.</div><div><br></div><div>Running CUP/MOC Integration?</div><div><br></div><div>Virtual environment without correct LRO settings?</div><div><br></div><div>Poor/no QOS?<br><br>On Dec 5, 2011, at 11:53 AM, "Madziarczyk, Jonathan" <<a href="mailto:jmad@cityofevanston.org">jmad@cityofevanston.org</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><div class="WordSection1"><p class="MsoNormal"><span style="color:#1F497D">PRI<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ROZA, Ariel [mailto:Ariel.ROZA@LA.LOGICALIS.COM] <br><b>Sent:</b> Monday, December 05, 2011 11:29 AM<br><b>To:</b> Madziarczyk, Jonathan; <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br><b>Subject:</b> RE: [cisco-voip] calls disconnecting on pickup?<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><span style="color:#1F497D">Incoming line is digital (PRI, R2) or Analog (FXO)?<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net"><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a></a> <a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a> <b>On Behalf Of </b>Madziarczyk, Jonathan<br><b>Sent:</b> lunes, 05 de diciembre de 2011 02:17 p.m.<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br><b>Subject:</b> [cisco-voip] calls disconnecting on pickup?<o:p></o:p></span></p></div></div><p class="MsoNormal"><span lang="ES-AR"><o:p> </o:p></span></p><p class="MsoNormal">Strange problem I’m troubleshooting.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">External caller calls into a specific number, about 1 sec after they call they get a fast busy.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Internal user hears the phone ring, when they pick it up there is no longer an active call on the phone.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">According to CAR there is never a “Connect” timestamp, I see the call start and call end though. It’s usually a second or less.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Only seems to happen with this extension, and only with certain incoming callers. Other callers to that same number have no problem getting through.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">I’m at a loss as to what could be causing this…Faulty phone hanging up on them? Problem on the caller’s side? PRI glitches?<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Any way I can find more info, maybe even a reason the call is being disconnected?<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">JonM<o:p></o:p></p></div></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>cisco-voip mailing list</span><br><span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br></div></blockquote></body></html>