<html><head><base href="x-msg://421/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I believe the 7936 loads were also subject to this bug:<div>CSCec20531 7935 upgrade process unnecessarily complicated</div><div><br></div><div>I believe the symptoms of that issue included the load showing blank.</div><div><br></div><div>Regards,</div><div>Wes</div><div><br><div><div>On Dec 14, 2011, at 10:13 AM, <a href="mailto:george.hendrix@l-3com.com">george.hendrix@l-3com.com</a> wrote:</div><br class="Apple-interchange-newline"><div lang="EN-US" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Hi All,<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "> We have a handful of 7936 phones that are giving us a problem. We have about five 7936 phones that show nothing for the phone load. I have noted the following:<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in; "><span>1.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span>The phones will register to our CCM 4.2 cluster<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in; "><span>2.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span>The phones wont upgrade to ANY firmware, old or new.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0.5in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in; "><span>3.<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span>The phone load shown on the phones’ admin webpage are blank.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Any ideas of how to force these to boot to the default internal load.<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Thanks,<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Bill Hendrix<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></div><br></div></body></html>