<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=UTF-8">
<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
.MsoPapDefault
{mso-style-type:export-only;
mso-margin-top-alt:auto;
mso-margin-bottom-alt:auto;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Friends,<o:p></o:p></p><p class=MsoNormal>I’m creating a DEV environment and installed a Sprawler and the UAW process is failing.<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;background:white'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>created a sprawler for customer that needed a lab. receiving this error on the UAW process:<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Initializing Event Management System (EMS) Library.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Trace: EMS Server pipe odjfs\Distributor\uawEMSPipe enabled for odjfs\Distributor\uaw<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Trace: Release 7.5.10.0 , Build 27843<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Initializing Node Manager Library.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Trace: Creating worker threads.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Trace: Attempting to connect to local database "odjfs_awdb"<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Trace: Connected to SQL Server 9.0.255 on server MSDEVCC09.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 EMS pipe: \\MSDEVCC09\pipe\ICM\odjfs\Distributor\RouterA\EMSServer.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:48:30 Trace: Attempting to connect to central controller database "odjfs_sideA" on server "10.14.8.33"<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:49:15 Trace: New trace client: cmsnode(upcc) on pipe 0x1c0.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:49:15 Trace: Info: Trace client on pipe 0x1c0 disconnected.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> Last API Error [109]: The pipe has been ended.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:49:31 Trace: Error:GetHostIPAdresses Unable to get the hostname 10093<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>11:49:31 Connection to Central Controller database failed!! host name: , IP:<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;min-height: 8pt;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>The services are all up, service accounts are healthy and I have local admin right and have been added to SETUP group to install software.<o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt;background:white;background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>I think the issue is that the ICM created accounts can't access the local db.<o:p></o:p></span></p><p class=MsoNormal style='background-image:initial;background-attachment:initial;background-origin: initial;background-clip: initial;border-style:initial;border-color:initial;border-image: initial;-webkit-border-horizontal-spacing: 0px;-webkit-border-vertical-spacing: 0px;list-style-position:initial;list-style-image:initial;outline-width: 0px;outline-style: initial;outline-color: initial;orphans: 2;widows: 2;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;background-position:initial initial;background-repeat:initial initial;word-spacing:0px'>In the icm/<instance>/dis/logfiles directory, the log states:<o:p></o:p></p><p class=MsoNormal>8_____€____________ap___8¿Ì_______A_uaw_MSDEVCC09___8___Œ_____€____________!p___8¿Ì_d_____A_uaw_MSDEVCC09_EMS Server pipe odjfs\Distributor\uawEMSPipe enabled for odjfs\Distributor\uaw________Œ___\_____€____________!p___8¿Ì_4_____A_uaw_MSDEVCC09_Release 7.5.10.0 , Build 27843________\___8_____€____________ap___8¿Ì_______A_uaw_MSDEVCC09___8___T_____€____________!p___8¿Ì_,_____A_uaw_MSDEVCC09_Creating worker threads.______T___p_____€____________!p___8¿Ì_H_____A_uaw_MSDEVCC09_Attempting to connect to local database "odjfs_awdb"______p___p_____€____________!p‹ _8¿Ì_H_____A_uaw_MSDEVCC09_Connected to SQL Server 9.0.255 on server MSDEVCC09.______p___p_____€_________6__ap‹ _8¿Ì_H_____A_uaw_MSDEVCC09_\\MSDEVCC09\pipe\ICM\odjfs\Distributor\RouterA\EMSServer__p___”_____€____________!p‹ _8¿Ì_l_____A_uaw_MSDEVCC09_Attempting to connect to central controller database "odjfs_sideA" on server "10.14.8.33"_____”___l_____€____________!p<br>±_8¿Ì_D_____A_uaw_MSDEVCC09_New trace client: cmsnode(upcc) on pipe 0x1c4.________l___l_____€_m__________!p|³_8¿Ì_D_____A_uaw_MSDEVCC09_Info: Trace client on pipe 0x1c4 disconnected.________l___t_____€____________!€k $8¿Ì_L_____A_uaw_MSDEVCC09_Error:GetHostIPAdresses Unable to get the hostname 10093______t___<_____€_________<__á€k $8¿Ì_______A_uaw_MSDEVCC09_______<___P_____€____________!à³)'8¿Ì_(_____A_uaw_MSDEVCC09_Error source: dbopen______P___Œ_____€____________!à³)'8¿Ì_d_____A_uaw_MSDEVCC09_DB Library error: Unable to connect: SQL Server is unavailable or does not exist._____Œ___P_____€____________!à³)'8¿Ì_(_____A_uaw_MSDEVCC09_SQL Server message: ______P___˜_____€____________!à³)'8¿Ì_p_____A_uaw_MSDEVCC09_Check your AD Domain to ensure that the user is in the required groups to perform this action_____˜___Ä_____€____________!à³)'8¿Ì_œ_____A_uaw_MSDEVCC09_This process will continue to restart until the user credentials are corrected and the user has the rights to perform its require tasks_______Ä___<o:p></o:p></p><p class=MsoNormal> The service accounts have admin setup and config rights in AD. The AW patch has alos been applied<o:p></o:p></p><p class=MsoNormal>Has anyone seen this before<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Thanks,</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Robert Knapp</span></b><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>