<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I just tested my call handlers that send calls to directory handlers.<br><br>If the directory handler is voice enabled, you should hear "Who would you like to call", not "Enter the last and first name of the person...."<br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Corbett Enders" <cenders@homesbyavi.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Wednesday, December 21, 2011 7:02:46 PM<br><b>Subject: </b>RE: [cisco-voip] Unity Connection Distribution lists<br><br>
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Century Gothic","sans-serif";
color:#215868;
font-weight:normal;
font-style:normal;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Century Gothic","sans-serif";
color:#215868;
font-weight:normal;
font-style:normal;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Century Gothic","sans-serif";
color:#215868;
font-weight:normal;
font-style:normal;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Century Gothic","sans-serif";
color:#215868;
font-weight:normal;
font-style:normal;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);">I found a document that explains to use a call handler (with a recorded greeting) to tell the caller what to do, and then pass it over to the directory handler… but that
still gives them the first/last name prompt. Appreciate your help, let me know what you find out tomorrow.</span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);"> </span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<br>
<b>Sent:</b> Wednesday, December 21, 2011 5:01 PM<br>
<b>To:</b> Corbett Enders<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Distribution lists</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">Not off the top of my head. However, I know that dir handlers can be configured for voice dialing, which should remove the prompt. </p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Will have to look tomorrow. <br>
<br>
Sent from my iPhone</p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
On Dec 21, 2011, at 6:41 PM, Corbett Enders <<a href="mailto:cenders@homesbyavi.com" target="_blank">cenders@homesbyavi.com</a>> wrote:</p>
</div>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;">
<div>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);">Works perfectly, thanks. Second part of the question, any idea how to replace the prompt which says “Spell the first and last name, then press #”. This is Unity Connection
7.x.</span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);"> </span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi
<a href="mailto:[mailto:lelio@uoguelph.ca]" target="_blank">[mailto:lelio@uoguelph.ca]</a> <br>
<b>Sent:</b> Wednesday, December 21, 2011 4:32 PM<br>
<b>To:</b> Corbett Enders<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Distribution lists</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">Try creating a dir handler that searches partitions. <br>
<br>
Sent from my iPhone</p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
On Dec 21, 2011, at 6:31 PM, Corbett Enders <<a href="mailto:cenders@homesbyavi.com" target="_blank">cenders@homesbyavi.com</a>> wrote:</p>
</div>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;">
<div>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);">I completely missed the check box when creating the Distribution list that was “Allow Contacts”. I have enabled it and saved the setting. However, when I click the
“Add contacts” button I get “Found 0 Contact(s) That Can Be Added to List”</span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);"> </span></p>
<div>
<div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi
<a href="mailto:[mailto:lelio@uoguelph.ca]" target="_blank">[mailto:lelio@uoguelph.ca]</a> <br>
<b>Sent:</b> Wednesday, December 21, 2011 3:47 PM<br>
<b>To:</b> Corbett Enders<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Distribution lists</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">Contacts are the way to go, although you lose some functionality when you use contact vs. mailbox. </p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">It's been a while since I looked at it, but not sure if there's anything special on the directory handler config to say look at contacts. <br>
<br>
Sent from my iPhone</p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
On Dec 21, 2011, at 5:14 PM, Corbett Enders <<a href="mailto:cenders@homesbyavi.com" target="_blank">cenders@homesbyavi.com</a>> wrote:</p>
</div>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;">
<div>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);">Hello list,</span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);"> </span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);">I am looking for a way of building a “dial by name” directory in Unity Connection for phone numbers that don’t exist at mailboxes in Unity. I’ve created a Directory Handler,
which looks to a Distribution List… however, I thought I’d be able to add Contacts to this list but that isn’t possible. Do I need to create empty mailboxes (set to not accept messages) for this purpose or is where some better way?
</span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);"> </span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);">Also, then can I change the Directory Handler prompt to not say “spell the first and last name” as ideally I really need it to say “Spell the community name”…
</span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);"> </span></p>
<p class="MsoNormal"><span style="font-family: "Century Gothic","sans-serif"; color: rgb(33, 88, 104);">Corbett.</span></p>
</div>
</blockquote>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;">
<div>
<p class="MsoNormal"><span style="font-size: 12pt; font-family: "Times New Roman","serif";">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></p>
</div>
</blockquote>
</div>
</blockquote>
</div>
</blockquote>
</div>
</div></body></html>