How long have you been troubleshooting?<br><br>How long does it take to rebuild a subscriber?<br><br>It all depends on how you value your time versus coming to absolute root cause of what happened.<br><br>-Jason<br><br><div class="gmail_quote">
On Wed, Dec 21, 2011 at 12:49 AM, Mike King <span dir="ltr"><<a href="mailto:me@mpking.com">me@mpking.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
(Weird GMAIL is suggesting I include Wes Sisk, Erick Wellnitz, and Nate VanMaren, I find this extremely funny, course, I'm on 2 hours of sleep in 48hours, anything is funny at this point)<br><br>We've been "on" with developers for about 3 hours. (On is relative term, as they only speak through the TAC agent) <div>
<br></div><div>Since our call center is VM based we've been tossing around the Idea of just packing it in, and building a new server in parallel. (Our primary is still functional, the database in regards to the Subscriber seems hosed so we can just try for a good night sleep, build fresh in the morning)</div>
<div><br></div><div>I'll update tomorrow, as the developer just came back on and has more tricks he want's to try. <div><div class="h5"><br><br><div class="gmail_quote">On Tue, Dec 20, 2011 at 11:08 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-family:Verdana;font-size:10pt;color:#000000">Not sure if this helps get you out of a tight situation or not, but as far as i know, there are no longer node license requirements with 8.x. They are enforced, but not purchased and I was told you are supposed to be able to ask <a href="mailto:licensing@cisco.com" target="_blank">licensing@cisco.com</a> for another node license and they'll just give it to you.<br>
<br>Also, under System > Server and System > Unified CM, does the server you want deleted still appear in this list? I really can't help, but if it's still in this list, I'm guessing the TAC hasn't deleted it properly.<br>
<br><br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr><b>From: </b>"Mike King" <<a href="mailto:me@mpking.com" target="_blank">me@mpking.com</a>><br>
<b>To: </b>"Cisco VoIPoE List" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><b>Sent: </b>Tuesday, December 20, 2011 10:52:08 PM<br><b>Subject: </b>[cisco-voip] UCCX 8.5.1 SU2 IP address change<div>
<div><br><br>I'm on Day 3 of a TAC case trying to change the IP address on my Subscriber.<div><br></div><div>We changed the IP, and the Publisher showed the Subscriber as UNKNOWN. The SUB showed both the PUB and SUB as unknown.</div>
<div><br></div><div>After a few hours of troubleshooting, TAC recommended a rebuild of the SUB. When it tried to rejoin, it gave an error akin to " Can't join cluster, already has two hosts"</div><div><br>
</div>
<div>TAC then proceeded to hand edit the database to remove references to the other "old" subscriber. That didn't work.</div><div><br></div><div>I'm currently awaiting for a Developer to get on the phone call.</div>
<div><br></div><div>So I throw this out there. Anyone change the IP on UCCX 8.5.1 SU2? (Please don't let it be a bug)</div>
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