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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Many of the products offer either one of the following or a combination of the above: (1)Port Mirroring (2) Built-In Bridge (BiB) (3) Software on PC. You also
need to determine if you need to record all calls, external only, internal only, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup> Place<br>
Bellevue, WA 98004<br>
<br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">425.310.5299 Single Number Reach (WA)</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">317.569.4255 Single Number Reach (IN)</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
317.569.4201 Fax</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<br>
<a href="mailto:dennis.heim@cdw.com"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.cdw.com/content/solutions/unified-communications/">cdw.com/content/solutions/unified-communications/</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Buchanan, James<br>
<b>Sent:</b> Tuesday, December 27, 2011 12:07 AM<br>
<b>To:</b> Ki Wi; Cisco VoIP List<br>
<b>Subject:</b> Re: [cisco-voip] How does voice recorder works? Do I need RSPAN or ERSPAN?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Depends on the voice recording product you are using. The newer ones don’t require SPAN at all in many cases.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">James Buchanan</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F">|</span><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"> UC
Technology Manager </span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F">|</span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">
<b>Presidio South </b></span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F">|</span><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"> Presidio Networked Solutions
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">12 Cadillac Dr Ste 130 Brentwood, TN 37027
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F">|</span><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">
</span></b><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:jbuchanan@presidio.com"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif"">jbuchanan@presidio.com</span></a></span></b><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#548DD4"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">D: 615-866-5729</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"> </span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7F7F7F">|</span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">
<b>F:615-866-5781</b> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.presidio.com/" title="blocked::http://www.presidio.com/"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif"">www.presidio.com</span></b></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b>Ki Wi<br>
<b>Sent:</b> Monday, December 26, 2011 10:44 PM<br>
<b>To:</b> Cisco VoIP List<br>
<b>Subject:</b> [cisco-voip] How does voice recorder works? Do I need RSPAN or ERSPAN?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a setup with 2 DC . There's couple of voice gateway and cucm in each DC.
<br>
<br>
There's a couple of distribution switches as well. <br>
<br>
Between 2 DC and distribution switches are all L3. <br>
<br>
Today, my requirement is only to span a few ports connected to the access switches of distribution switch "A". If I do a rspan from those IP phones back to distribution switch "A" and I will connect the voice recorder to distribution switch "A", will it work?
<br>
<br>
Is it neccessary for me to span the traffic from cucm and voice gateway as well? If so, ERSPAN is required.
<o:p></o:p></p>
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