It's a limitation of Android >2.3. Android 4.0 has the necessary API's for this to work.<div><br></div><div>I've dealt with this with many VPN based products on Android.<br><br><div class="gmail_quote">On Wed, Jan 18, 2012 at 7:52 PM, Dennis Heim <span dir="ltr"><<a href="mailto:Dennis.Heim@cdw.com">Dennis.Heim@cdw.com</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="color:#1f497d">Yeah I know it’s on unsupported hardware, but one would think that the vpn wouldn’t even come up. My Droid 2 works fine when connected to the LAN.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup> Place<br>
Bellevue, WA 98004<br>
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</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="tel:425.310.5299" value="+14253105299" target="_blank">425.310.5299</a> Single Number Reach (WA)</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="tel:317.569.4255" value="+13175694255" target="_blank">317.569.4255</a> Single Number Reach (IN)</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><br>
<a href="tel:317.569.4201" value="+13175694201" target="_blank">317.569.4201</a> Fax</span><span style="color:#1f497d"> <br>
<a href="mailto:dennis.heim@cdw.com" target="_blank"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="color:blue"><br>
</span></u><span style="color:#1f497d"><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Lelio Fulgenzi [mailto:<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>]
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<b>Sent:</b> Wednesday, January 18, 2012 4:43 PM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> Dennis Heim; Cisco VOIP<br>
<b>Subject:</b> Re: [cisco-voip] Android Jaber + Secure Connect<u></u><u></u></span></p>
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<p class="MsoNormal">Looks like you're on unsupported h/w. :(<u></u><u></u></p>
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<p class="MsoNormal">=====<u></u><u></u></p>
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Product Specifications<u></u><u></u></p>
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<p class="MsoNormal"><a name="134f37b34dad9281_wp9000068"></a>Cisco Jabber for Android is officially supported on the following devices:<u></u><u></u></p>
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<a name="134f37b34dad9281_wp9000069"></a>• Samsung Galaxy S II (AT&T) running Android Version 2.2<u></u><u></u></p>
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<a name="134f37b34dad9281_wp9000070"></a>• Samsung Galaxy S i9000 (model number GT-I9000) running Android Version 2.2.1 or 2.3<u></u><u></u></p>
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<a name="134f37b34dad9281_wp9000071"></a>• Samsung Galaxy Tab international version (model number GT-P1000) running Android Version 2.2 or 2.3<u></u><u></u></p>
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<a name="134f37b34dad9281_wp9000072"></a><b>Note:</b> Although not officially supported, the Cisco Jabber application runs on many Android Version 2.2 and 2.3 devices with various degrees of limitations depending on the device. Consult the Cisco Support Forums at<a href="http://supportforums.cisco.com/" target="_blank">http://supportforums.cisco.com</a> if
you encounter issues with unsupported devices.<u></u><u></u></p>
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Sent from my iPhone<u></u><u></u></p>
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On Jan 18, 2012, at 7:25 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Have you tried connecting without VPN? Even something simple as an AP with MAC filtering connected to a voice VLAN. That's what I'm doing for testing/troubleshooting. <u></u><u></u></p>
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<p class="MsoNormal">Are there model restrictions for Android devices on the data sheet?<u></u><u></u></p>
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Sent from my iPhone<u></u><u></u></p>
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On Jan 18, 2012, at 7:21 PM, Dennis Heim <<a href="mailto:Dennis.Heim@cdw.com" target="_blank">Dennis.Heim@cdw.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">There was some discussion regarding Secure Connect and Android and Jabber. Even though jabber includes the secure connect, it will only work on the Samsung Galaxy’s. I had it on my Droid 2, the secure connect actually brings up the vpn
tunnel, and my droid is the able to access in network resources. However, jabber will not register with callmanager. Pretty cool that is works as a vpn solution, but too bad jabber doesn’t come up.<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup> Place<br>
Bellevue, WA 98004<br>
<br>
<a href="tel:425.310.5299" value="+14253105299" target="_blank">425.310.5299</a> Single Number Reach (WA)</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="tel:317.569.4255" value="+13175694255" target="_blank">317.569.4255</a> Single Number Reach (IN)</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<a href="tel:317.569.4201" value="+13175694201" target="_blank">317.569.4201</a> Fax</span> <br>
<a href="mailto:dennis.heim@cdw.com" target="_blank"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a><u><span style="color:blue"><br>
</span></u><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a><u></u><u></u></p>
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