<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Is that from the visual voicemail app perhaps?<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Jan 20, 2012, at 11:05 AM, Erick B. wrote:</div><br class="Apple-interchange-newline"><div>I setup my 9971 with an invalid messages URL and didn't get this, it<br>still went to VM as normal even with a bad messages URL, this is on<br>8.5.1.<br><br><br>On Thu, Jan 19, 2012 at 11:58 PM, Erick B. <<a href="mailto:erickbee@gmail.com">erickbee@gmail.com</a>> wrote:<br><blockquote type="cite">I have not seen this, maybe look at the Messages URL setting? It is<br></blockquote><blockquote type="cite">blank on a 8.5.1 system.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">ITLs good, corp directory work okay?<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">On Thu, Jan 19, 2012 at 2:28 PM, Anthony Holloway<br></blockquote><blockquote type="cite"><<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>> wrote:<br></blockquote><blockquote type="cite"><blockquote type="cite">Hi Everyone,<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">I have a group of 9971 phones which display a message on the screen when<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">then messages button is pressed. The expected behavior is that the phone<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">would just dial the VM pilot configured for the given VM profile on the<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">line.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">I have tried pressing the button from an idle state, and an off hook state,<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">and the result is the same. Dialing the pilot number directly works. Also,<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">if I call the phone, it does roll to VM correctly. So, it would appear that<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">the only function not working is pressing the messages button.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">A packet capture on the phone shows no traffic leaving the phone when the<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">button is pressed.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">An upgrade to SIP 9.2(3) does not help either.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">I have attached a photo of the screen for your reference.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Has anyone seen this, or have a troubleshooting step to suggest?<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Thank you,<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Anthony Holloway<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">_______________________________________________<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">cisco-voip mailing list<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>https://puck.nether.net/mailman/listinfo/cisco-voip<br><br></div></div><br></div></body></html>