UCCX does support an outbound dialer - are you looking to have outbound calls directed to an IVR or an Agent?<br><br>If to an agent, the dialer is a preview dialer, meaning agents will be presented with the contact details before the call is placed - they may in turn be connected to an answering machine, etc.<br>
<br>If to an IVR, the dialer will connect answered calls to the IVR script.<br><br clear="all"><br><div class="gmail_quote">On Wed, Jan 25, 2012 at 2:30 PM, Tim <span dir="ltr"><<a href="mailto:bcchimp@gmail.com">bcchimp@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi All,<br>
<br>
Anyone know if it's possible to use UCCX to dial down a list of cell phone<br>
numbers and continue down the list until someone picks up? Just trying to<br>
figure out the limitations of UCCX and if anything like this is easy to do?<br>
<br>
Thanks,<br>
Tim<br>
<br>
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