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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Did you install the refresh cop file?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup> Place<br>
Bellevue, WA 98004<br>
<br>
425.310.5299 Single Number Reach (WA)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">317.569.4255 Single Number Reach (IN)<br>
317.569.4201 Fax</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">
<br>
<a href="mailto:dennis.heim@cdw.com"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.cdw.com/content/solutions/unified-communications/">cdw.com/content/solutions/unified-communications/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Sunday, February 05, 2012 2:41 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Upgrade from 8.5.1.13900-5 to 8.6.2.20000-2 failed...<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Upgrade failed with:<br>
<br>
File UCSInstall_UCOS_8.6.2.20000-2.sgn.iso <br>
Start Time Sun Feb 05 16:16:25 CST 2012 <br>
Status Error encountered: The selected upgrade is disallowed from the current version
<br>
<br>
I Checked the compatibility matrix.<br>
<br>
<a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp373033">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp373033</a><br>
<br>
And it says it is specifically supported.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Um, what?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Jonathan<o:p></o:p></p>
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