Where is that?<br><br><div class="gmail_quote">On Sun, Feb 5, 2012 at 4:58 PM, Dennis Heim <span dir="ltr"><<a href="mailto:Dennis.Heim@cdw.com">Dennis.Heim@cdw.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">






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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Did you install the refresh cop file?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW  Advanced Technology Services<br>
10610 9^th Place<br>
Bellevue, WA 98004<br>
<br>
<a href="tel:425.310.5299" value="+14253105299" target="_blank">425.310.5299</a> Single Number Reach (WA)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="tel:317.569.4255" value="+13175694255" target="_blank">317.569.4255</a> Single Number Reach (IN)<br>

<a href="tel:317.569.4201" value="+13175694201" target="_blank">317.569.4201</a> Fax</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">
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<a href="mailto:dennis.heim@cdw.com" target="_blank"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><br>

</span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a><u></u><u></u></span></p>

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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Sunday, February 05, 2012 2:41 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Upgrade from 8.5.1.13900-5 to 8.6.2.20000-2 failed...<u></u><u></u></span></p><div><div class="h5">
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<p class="MsoNormal">Upgrade failed with:<br>
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File  UCSInstall_UCOS_8.6.2.20000-2.sgn.iso  <br>
Start Time  Sun Feb 05 16:16:25 CST 2012  <br>
Status  Error encountered: The selected upgrade is disallowed from the current version
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I Checked the compatibility matrix.<br>
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<a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp373033" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp373033</a><br>
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And it says it is specifically supported.<u></u><u></u></p>
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<p class="MsoNormal">Um, what?<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Jonathan<u></u><u></u></p>
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