<div>What type of router? (2800, 2900, something else?)</div>What type of Service is it?<div><br></div><div>POTS, ISDN, PRI/T1, SIP, Something else?<br><br>What are you getting? Calls complete and then hang up? Calls don't complete? Dead air? Talking and calls drop after 2 minutes, 5 minutes, 10 minutes? One way audio in this at all?</div>
<div><br></div><div>If it's a digital type service, are you taking errors on the line?</div><div><br></div><div>(Assuming you have a PRI/T1 on controller 0/0</div><div>show controller t1</div><div>show isdn status</div>
<div>show serial 0/0/0:23</div><div><br></div><div>Mike<br><br><div class="gmail_quote">On Sun, Feb 5, 2012 at 6:18 AM, Shaihan Jaffrey <span dir="ltr"><<a href="mailto:schaehan@gmail.com">schaehan@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>We are getting call disconnect issues for both incoming and outgoing calls to PSTN. How should i proceed troubleshooting to identify whether it is due to some issue at our Voice Gateway or because of some issue at Service provider's end.</div>
<div> </div>
<div>We are using MGCP on Cisco Voice Gateway and Call Manager ver 4.3 as Publisher and Subscriber.</div>
<div> </div>
<div> </div>
<div>Regards.</div>
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