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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes but say a Secretary calls a manager, it rolls to his voicemail than the screen display won’t update showing voicemail, etc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There are lot of non CTI scenarios where it’s nice to have the phone display change. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If I had set this Service Parameter before the rollout it might be ok, but changing end user experience after a month of using the phones won’t go over well.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Need another service parameter identical to this but option just for CTI Applications. PERS request already?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Other workaround like Translation Pattern require some CSS/PT work that is requires Change Controls/Testing and other political headaches..<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Wes Sisk [mailto:wsisk@cisco.com] <br><b>Sent:</b> Thursday, February 09, 2012 1:27 PM<br><b>To:</b> Jason Aarons (AM)<br><b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] Service Paramter FW: Always Display Original Dialed Number<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Ironically I just reviewed this case:<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><quote><o:p></o:p></p></div><div><p class=MsoNormal>The following scenario is working as designed:<br><br>"Always Display Original Dialed Number" in the Service Parameter to<br>True.<br><br>DN-5554000<br>Alerting Name: TEST1<br>Display (Internal Caller ID): TEST11<br><br>DN-5555000<br>Alerting Name: TEST2<br>Display (Internal Caller ID): TEST22<br><br>------------------------------------------------------------------------<br>5554000 calls TP 5000---> 5555000<br><br>Display on phone 5554000<br>5000<br>(No display name)<br><br>Display on phone 5555000<br>4000<br>TEST11<br><br><br>The reason the above works like this is since the service parameter is<br>set to true DN-5554000 never gets updated to the number/party it finally<br>gets connected to. If you set this parameter to false then you will get<br>the connected name but you will also end up with the connected party's<br>number (in this case 5555000).<o:p></o:p></p></div><div><p class=MsoNormal></quote><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Credit to Brett who did the leg work.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Regards,<o:p></o:p></p></div><div><p class=MsoNormal>Wes<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Feb 9, 2012, at 11:43 AM, Jason Aarons (AM) wrote:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>From a customer’s internal Cisco 7965 if you dial 12000 (CTI Route Point for our main number) you see 12000 on the screen then your phone display changes to show the CTI Port (722-xxx-xxxx dummy fake number) on the internal phone display due to redirection by CUEAC. Below per TAC will will disable that. Will this break anything? I suspect the users will want to see when a forward occurs and this isn’t a good option.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Be great if this Service Parameter could be set for CTI Applications only, or on a per number basis.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Service Parameters > Cisco CallManager > Advanced</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Always Display Original Dialed Number: Required Field This parameter determines whether phones always display the number that the caller originally dialed (which may not match the final connected number). If Cisco CallManager routes the call from the originally dialed number to the connected number using a call forwarding directive, a translation pattern, route pattern,<span class=apple-converted-space> </span><u><span style='color:red'>a redirection by a CTI application</span></u>, or other means, this parameter determines whether the connected number or the originally dialed number is exposed. Note that when the Conference List feature is invoked, the connected number always displays regardless of the setting in this parameter. Valid values specify True (display the originally dialed number) or False (display the connected number).<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> This is a required field.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Default: False<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><p class=MsoNormal>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></body></html>