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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for the assistance everyone. It helps when the OS is 32-bit and not 64-bit. One of those Layer 1 problems again.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Matthew Loraditch [mailto:MLoraditch@heliontechnologies.com] <br><b>Sent:</b> Friday, February 10, 2012 7:10 AM<br><b>To:</b> Gregory Wenzel; Mike J. Erickson<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] CUEAC Install<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Depending on what version you are using the install GUI used to be a bit confusing as to what IPs you were supposed to put in where, one field gets the ip of the server you are putting CUEAC on and one gets your CUCM IP. The verbiage used to be unclear and I and apparently many others screwed it up. The easiest fix for that if you don’t have anything working yet is just reinstall.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Matthew G. Loraditch - CCVP, CCNA, CCDA<br></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><br>1965 Greenspring Drive</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Timonium, MD 21093</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><br>voice. 410.252.8830<br>fax. 410.252.9284 <br><br><a href="http://twitter.com/heliontech">Twitter</a> | <a href="http://www.facebook.com/#!/pages/Helion/252157915296">Facebook</a> | <a href="http://www.heliontechnologies.com/">Website</a> | <a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request">Email Support</a></span><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Gregory Wenzel<br><b>Sent:</b> Friday, February 10, 2012 8:04 AM<br><b>To:</b> Mike J. Erickson<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] CUEAC Install<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Usually occurs when the service on the cueac is not running, most times when service is not running the license is invalidated. you have 60 days but tac told me that it begins to fail about 30 day into the temp license. build another one with another free license. <o:p></o:p></p><div><p class=MsoNormal>On Thu, Feb 9, 2012 at 1:46 PM, Mike J. Erickson <<a href="mailto:mjerickson@orbits.net">mjerickson@orbits.net</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Trying to install CUEAC in a lab environment. I have a Test 8.5 CUCM server up and running. All the services are up. I have followed the Web Admin Guide for creating an App User. However, when running through the wizard I try to connect to the CUCM, but it just fails. I know I can access the server and the App user can login to the Web Interface. Are there any Service or Enterprise parameters I may be missing?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>I just get “Unable to connect to CUCM”.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Thanks in advance.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Mike<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><br><br clear=all><br>-- <o:p></o:p></p><div><p class=MsoNormal>Greg Wenzel, CCVP<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>