<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">In that case take a packet capture of you starting up VTA on the working PC. Since your broken one does see the phone via CDP just filter based on communication directly between the pc and the phone. Look at the port getting used and see if you can connect to it using the broken PC.<div>If the connection is established from PC to phone: telnet from broken PC to phone on the port to confirm something is blocking your connection.</div><div>If the connection is established from phone to PC: use netstat on the pc to see if it is listening on the port. If so, telnet from another PC to that PC on that port to see if it it is open.</div><div><br></div><div>At the end of the day if you are sure AnyConnect is doing the blocking you are going to need to work with somebody that can configure or uninstall it. </div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Feb 23, 2012, at 11:00 AM, Erick Wellnitz wrote:</div><br class="Apple-interchange-newline">The netstat command returns no results.<br><br>
<div class="gmail_quote">On Thu, Feb 23, 2012 at 9:08 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div style="WORD-WRAP:break-word">The phone may be refusing a connection because there's one already open. What does 'netstat -an | findstr 4224' show?
<div><br>
<div><span style="TEXT-TRANSFORM:none;TEXT-INDENT:0px;BORDER-COLLAPSE:separate;FONT:medium Helvetica;WHITE-SPACE:normal;LETTER-SPACING:normal;WORD-SPACING:0px">
<div>-Ryan</div></span></div><br>
<div>
<div>On Feb 23, 2012, at 10:05 AM, Erick Wellnitz wrote:</div><br>
<div>I should be more clear.</div>
<div> </div>
<div>VT Advantage works between this particular PC and phone but I cannot telnet on 4224. I want to make sure I know what I'm looking for before I schedule time with this particular user again.<br><br></div>
<div class="gmail_quote">On Thu, Feb 23, 2012 at 8:41 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div style="WORD-WRAP:break-word">
<div>It's not a matter of a known working phone or not, it's your PC being able to connect to the phone it sees via CDP on that port. That's required for the CAST connection and it sounds like something is blocking it.</div>
<div><br>
<div><span style="TEXT-TRANSFORM:none;TEXT-INDENT:0px;BORDER-COLLAPSE:separate;FONT:medium Helvetica;WHITE-SPACE:normal;LETTER-SPACING:normal;WORD-SPACING:0px">
<div>-Ryan</div></span></div><br>
<div>
<div>On Feb 23, 2012, at 8:59 AM, Erick Wellnitz wrote:</div><br>I can't telnet to a known working phone on 4224. The connection is refused.<br><br>
<div class="gmail_quote">On Wed, Feb 22, 2012 at 2:04 PM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div style="WORD-WRAP:break-word">Can you telnet from the PC to the phone's IP address on port 4224?
<div><br></div>
<div>If AnyConnect is blocking the outbound connection then it won't show up in a packet capture. You can also get a problem report from VTA on the PC and look to see what errors it throws.</div>
<div><br>
<div><span style="TEXT-TRANSFORM:none;TEXT-INDENT:0px;BORDER-COLLAPSE:separate;FONT:medium Helvetica;WHITE-SPACE:normal;LETTER-SPACING:normal;WORD-SPACING:0px">
<div>-Ryan</div></span></div><br>
<div>
<div>On Feb 22, 2012, at 2:27 PM, Erick Wellnitz wrote:</div><br>The access port of the phone shows that CVTA is the CDP neighbor with the address of the PC.<br><br>
<div class="gmail_quote">On Wed, Feb 22, 2012 at 12:00 PM, Erick Wellnitz <span dir="ltr"><<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT:#ccc 1px solid;MARGIN:0px 0px 0px 0.8ex;PADDING-LEFT:1ex" class="gmail_quote">
<div>Another strange one...</div>
<div> </div>
<div>I have some users who have Video Advantage cameras and software.</div>
<div> </div>
<div>One of them reports (and I have verified) that after receiving the Anyconnect client, the VT Advantage software can no longer recognize the phone is connected. There is no attempt to by the VTA software to contact the phone or the phone to contact the VTA software according to the cature I did.</div>
<div> </div>
<div>On a PC without the Anyconnect client if I disable video on the phone VTA still recognizes a phone exists and I see the appropriate traffic attemptign to establish the CAST connection.</div>
<div> </div>
<div>I do not have authority to remove the Anyconnect client.</div>
<div> </div>
<div>Anyone seen this behavior before? As always, any ideas are appreciated.</div></blockquote></div><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
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