Dennis,<div><br></div><div>I kept pushing my TAC engineer for the ITL issues I experienced when I added a devicepack, and eventually this is what I got back. (I don't have the email in front of me, so this is paraphrased: (This was under 8.5, I think 8.6 is different based on comments made on the list)</div>
<div><br></div><div>"Sometimes Database replication between PUB and SUB can be delayed, up to 20 minutes, and with a ITL file regeneration, you could possibly reboot the subscriber before it gets updated by the PUB"</div>
<div><br></div><div>How did you change the phone to use the "other" PUB or SUB if the ITL file was dorked on the phone? I thought when the ITL file was wrong, the phone wouldn't take any updates from the Node it's registering to.</div>
<div><br></div><div>Mike</div><div><br></div><div><br></div><div><br><br><div class="gmail_quote">On Sun, Feb 26, 2012 at 1:50 PM, Dennis Heim <span dir="ltr"><<a href="mailto:Dennis.Heim@cdw.com">Dennis.Heim@cdw.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">So I did backup and restore of this into my environment and have been unable to replicate.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">My ccm’s use IP’s and under the ITL its lists the TVS for each ccm fqdn. It lists a single TFTP-server (publisher). Is that right?
<u></u><u></u></span></p><div class="im">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup> Place<br>
Bellevue, WA 98004<br>
<br>
<a href="tel:425.310.5299" value="+14253105299" target="_blank">425.310.5299</a> Single Number Reach (WA)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="tel:317.569.4255" value="+13175694255" target="_blank">317.569.4255</a> Single Number Reach (IN)<br>
<a href="tel:317.569.4201" value="+13175694201" target="_blank">317.569.4201</a> Fax</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">
<br>
<a href="mailto:dennis.heim@cdw.com" target="_blank"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a><u></u><u></u></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Stephen Welsh [mailto:<a href="mailto:stephen.welsh@unifiedfx.com" target="_blank">stephen.welsh@unifiedfx.com</a>]
<br>
<b>Sent:</b> Sunday, February 26, 2012 2:45 AM</span></p><div><div class="h5"><br>
<b>To:</b> Dennis Heim<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] ITL Files on Subscriber<u></u><u></u></div></div><p></p>
</div>
</div><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Let us know if that fixes it, it's a subtle detail that a secondary TVS service is required in order to re-validate/update ITL file entries, I know I've created many a test device pool with only one entry in the CMGroup, so I'm sure someone
will hit this scenario again.<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Stephen<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On 25 Feb 2012, at 22:00, Dennis Heim wrote:<u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
<br>
<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I did have it for testing purposes with only 1 node in the CM Group. That is probably it.</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Thanks,</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup><span> </span>Place<br>
Bellevue, WA 98004<br>
<br>
<a href="tel:425.310.5299" value="+14253105299" target="_blank">425.310.5299</a> Single Number Reach (WA)</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="tel:317.569.4255" value="+13175694255" target="_blank">317.569.4255</a> Single Number Reach (IN)<br>
<a href="tel:317.569.4201" value="+13175694201" target="_blank">317.569.4201</a> Fax</span><span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>
<a href="mailto:dennis.heim@cdw.com" target="_blank"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a></span><u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
</div>
<div>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in;border-width:initial;border-color:initial">
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Stephen
Welsh <a href="mailto:[mailto:stephen.welsh@unifiedfx.com]" target="_blank">[mailto:stephen.welsh@unifiedfx.com]</a><span> </span><br>
<b>Sent:</b><span> </span>Saturday, February 25, 2012 12:51 PM<br>
<b>To:</b><span> </span>Dennis Heim<br>
<b>Cc:</b><span> </span>cisco-voip<br>
<b>Subject:</b><span> </span>Re: [cisco-voip] ITL Files on Subscriber</span><u></u><u></u></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Hi Dennis,<u></u><u></u></p>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Each UCM node has it's own call manger.pem and tvs.pem, sounds like there may be a mismatch between the ITL on the phone and the tvs.pem on the bad subscriber.<u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">I suggest you read the following section of Jason Burns excellent SBD document:<u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><a href="https://supportforums.cisco.com/docs/DOC-17679#Changing_Host_Names_or_Domain_Names" target="_blank">Changing Host Names or Domain Names</a><u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><a href="https://supportforums.cisco.com/docs/DOC-17679#Changing_Host_Names_or_Domain_Names" target="_blank">https://supportforums.cisco.com/docs/DOC-17679#Changing_Host_Names_or_Domain_Names</a><u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">I suspect you only have one CMGroup in the device pool when you are testing the bad node, assuming the phone is unable to find an additional TVS service to verify the bad node's cert. If this is the case try adding additional nodes to the
CM Group to see if that fixes the issue.<u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Thanks<u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Stephen<u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<div>
<div>
<p class="MsoNormal">On 25 Feb 2012, at 20:34, Dennis Heim wrote:<u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"><br>
<br>
<br>
<u></u><u></u></p>
</div>
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Anyone had issues with different ITL’s on the subscribers from the publisher? If phone are registered to a specific subscriber they get host not found on the corp directory.
If I change it to the publisher or other subscriber, then all is well.</span><u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d">Dennis Heim<br>
Senior Engineer (Unified Communications)<br>
CDW Advanced Technology Services<br>
10610 9<sup>th</sup><span> </span>Place<br>
Bellevue, WA 98004<br>
<br>
<a href="tel:425.310.5299" value="+14253105299" target="_blank">425.310.5299</a> Single Number Reach (WA)</span><u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="tel:317.569.4255" value="+13175694255" target="_blank">317.569.4255</a> Single Number Reach (IN)<br>
<a href="tel:317.569.4201" value="+13175694201" target="_blank">317.569.4201</a> Fax</span><span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>
<a href="mailto:dennis.heim@cdw.com" target="_blank"><span style="font-size:10.0pt">dennis.heim@cdw.com</span></a></span><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue"><br>
</span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a></span><u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal">_______________________________________________<br>
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</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
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</div>
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