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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>I don’t know about you guys, I used to follow the procedure as described in the Cisco CRS 4.0(4) installation guide (see below) and always created c:\crslicense and a folder on a network shared drive for backup etc.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>---------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>Step 5 </span></b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>When you receive your license file, save it on one of these computers:<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>• </span></b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>On the server on which you will install or upgrade Cisco CRS<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>• </span></b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>On any computer that you will be able to access from the server on which you<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>will perform the cluster setup or upgrade procedure<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>You can save your license files in any folder. Make a note of the folder name and<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif"'>location because you will need it later. Do not rename a license file.</span><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Rasim Duric</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Network Analyst (CCS)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>University of Guelph<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Guelph, N1G 2W1, ON<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>519-824-4120x53146<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ryan Schwab<br><b>Sent:</b> February-28-12 2:32 PM<br><b>To:</b> 'Ted Nugent'; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] CCX 4.05 License file on server?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks guys, that’s what I thought. Cisco Licensing team tells me I need to extract it from the server, but can’t tell me where it’s located.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Gotta love licensing….<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ted Nugent [mailto:tednugent73@gmail.com] <br><b>Sent:</b> February-28-12 11:35 AM<br><b>To:</b> Ryan Schwab<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] CCX 4.05 License file on server?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>The best you can do is take a screen shot or get them to webex in and confirm... been there done that and that was the only solution becuase the file was not saved on the box.<o:p></o:p></p><div><p class=MsoNormal>On Tue, Feb 28, 2012 at 11:30 AM, Ryan Schwab <<a href="mailto:schwaby81@shaw.ca">schwaby81@shaw.ca</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Guys,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Fun times with Cisco UC licensing! <span style='font-family:Wingdings'>J</span> Does anybody know where in the windows file structure I can find the installed license file for Contact Center Express 4.x? I need to send this file to Cisco so they can generate a new one for upgrade purposes.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks!<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#888888'>Ryan<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>