<div>I believe we did that and have rebooted. The device is showing the following in UCM. </div><div> </div><div><table class="content-form" summary="Device Information">
<tbody>
<tr><td>Rejected</td></tr>
<tr>
<td>IP Address</td>
<td></td></tr>
<tr>
<td>Active Load ID</td>
<td>sipcius.9-2-2-49</td></tr>
<tr>
<td>Inactive Load ID</td>
<td>sipcius.9-2-1TT37-8SEC</td></tr>
<tr>
<td>Download Status</td>
<td>Failed</td></tr>
<tr>
<td>Requested Load ID</td>
<td>sipciusSP.9-2-2-49</td></tr>
<tr>
<td>Download Server</td>
<td>10.100.39.68</td></tr>
<tr>
<td>Inactive Load Failure Reason</td>
<td>Internal Phone Error</td></tr></tbody>
</table></div><div><br>Looking in the tftp directory I am unable to locate the .cnf.xml file for the device. </div><div><br> </div><div class="gmail_quote">On Tue, Mar 6, 2012 at 10:42 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid" class="gmail_quote"><div style="word-wrap:break-word">Make sure you also install the latest device pack for 8.5(1) as well. <div>
<span class="HOEnZb"><font color="#888888"><br><div>
<span style="text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;border-collapse:separate"><div>-Ryan</div></span>
</div></font></span><div><div class="h5">
<br><div><div>On Mar 5, 2012, at 6:32 PM, Frank Arrasmith wrote:</div><br>Did you provision the ethernet MAC address into Call manager or the Wireless MAC address? The Cius registers with the ethernet mac address, not with wireless. It may seem obvious, but it caused me to tear my hair out for awhile before digging up the info...<br>
<br><div class="gmail_quote">On Mon, Mar 5, 2012 at 12:51 PM, Candese Perez <span dir="ltr"><<a href="mailto:trigena@gmail.com" target="_blank">trigena@gmail.com</a>></span> wrote:<br><blockquote style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid" class="gmail_quote">
Hello, <br>I am attempting to get a CIUS registered with a UCM server 8.5.1. In UCM the phone shows as Active and trusted, however the status is showing registration rejected and the Cius shows that the configuration file is missing. I have successfully uploaded/installed the CIUS 9.2.2. cop.sgn files to the UCM, and restarted the tftp service. <br>
<br>Any ideas on what could be preventing the Cius from registering?<br><pre></pre>Thanks!<br>
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