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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'>We have discovered that now we must reset the MCGP gateway that terminates the PRI to get the calling party ID to present correctly on forwarded devices. Also, if the same number calls more than once, the first time the calling party ID is presented as the office main number. If the same calling party calls a second time, the calling party ID is presented to the forwarded device correctly.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'>I am going to say this is some kind of bug, or maybe a timing issue?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Any input would be appreciated. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-left:1.0in'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> <a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a> <b>On Behalf Of </b>Bob Fronk<br><b>Sent:</b> Monday, March 12, 2012 9:27 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Calling Party - Call Forward - Route Lists<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:1.0in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Good morning group.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>CUCM Version – 6.1.2.1000-13</span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>When calls are forwarded or a remote destination is configured, the caller ID is presented to the PRI and is passed to the number being called. This is the expected result.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Example – 123-555-7890 calls extension 1105. 1105 is forwarded to 678-9012. The originating caller ID of 123-555-7890 is seen on 678-9012.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>However, at some point during the day, this stops working and the main number is presented to the forwarding device rather than the calling party. If I reset the Route lists, then this starts working correctly again. Then later, it stops, reset works, stops…. On and on.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>I cannot find a correlating reason why this happens.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Thanks for any input or advice.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Bob</span><o:p></o:p></p></div></body></html>