I had it working but that was with 8.x and we still had to associate the hardware with the app user if I remember correctly.<br><br>
<div class="gmail_quote">On Mon, Mar 19, 2012 at 8:22 AM, Tim <span dir="ltr"><<a href="mailto:bcchimp@gmail.com">bcchimp@gmail.com</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">Hi All,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">We're running UCCX 7.01SR5 and CUCM 7.15. There's been a request to use Extension Mobility for the Agents. Everything seems to be working except when the agent tries to go into "Ready" mode. The error message states:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">"Resource's Device is Off."<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">"The agent extension is out of service. Ready state change and call control operations cannot be performed."<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">I know UCCX ties the device to CUCM via associating a device to an application user. Device Profiles cannot be added in as an associated device. Will Extension Mobility even work with UCCX? <u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="FONT-FAMILY:'Calibri','sans-serif';COLOR:#1f497d;FONT-SIZE:11pt">Tim<u></u><u></u></span></p></div></div></div><br>_______________________________________________<br>cisco-voip mailing list<br>
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